Sandra T Lopez

• Evaluate the staff and build a successful team. Leading the team efficiently, ensuring individual and teams development.
• Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time in the eCommerce business.
• Increased productivity through cross-training and thorough training of both current employees and new hires.
• Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
• Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
• Interviewed, hired, and mentored new personnel and oversaw all staffing operations.
• Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
• Modified and created new layouts for a more efficient process to provide for the department.
• Collaborated with other supervisors to evaluate employee performance, identify areas for improvement, and develop strategies for professional growth.
• Maintained open lines of communication with upper management, providing accurate and timely reports on shift performance and key metrics.
• Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
• Implemented policies and standard operating procedures for continuous improvements.

•Ensure all Accuracy with shipping and receiving.
•Assure all merchandise has been picked and match the orders for shipping.
•Forklift drive to load and unload products safe and efficiently.
•Manifest/stage all merchandise for outbound freights.
•Input in company’s system process of or shipped merchandise.
•RF staging.
•Communicate with floor support and drivers when shipping was in process or completed.
•Trained and welcomed new associates by providing; Safety walks, companies policy and guidelines.
•Communicate with pickers what was our priority to be picked.

• Ensure the exact amount of orders were shipped in best quality.
• Inspect all product was packed correctly and presentable.
• Verify and compare order from pick to process packaging and shipping.
• Train employees to to manage and develop an effective way of quality control.
• Order picking of electronics and office supply.
• Collect articles in a specified quantity before shipping.

• .Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
• Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
• Verified payroll. Submit their shift hours for associates.
• Communicate with onsite manager and or company’s management to recruit and hire according to expected qualifications.
• Recruit on office and virtually.