Summary
Timeline
Work History
Education
Skills
Generic

Sandra Toliver

Houston,TX

Summary

Proven track record of dedication, professionalism, and excellent customer service Handled work related to the claims process with attention to detail and accuracy Proven track record of adhering to customer satisfaction standards. Consistently worked in a team environment while remaining self-motivated and competitive Proven ability to effectively analyze and solve tough problems Experience in a fast-paced and energetic environment that prioritizes customer needs and concerns Proven track record of multitasking, attentiveness and courtesy Proven track record of organizing the warehouse and maintaining systems to ensure efficient operations Hardworking warehouse worker with [4] years of experience organizing and maintaining warehouse inventory, coordinating production, and assisting warehouse personnel in developing and executing warehouse systems. Experienced in receiving, storing, rerouting, and shipping materials and supplies Worked long hours both individually and as part of a team Fast-learning warehouse worker with [4] years of experience transporting, storing, and labeling merchandise Skilled order picker who is exceptionally good at estimating quantities and consistently picking orders correctly Skilled in hand sorting, boxing materials, and striving for perfection. Maintained order and provided general supervision for other residents Compassionate caregiver with [1] years of experience providing daily care and loving support to elderly or disabled family members

Timeline

Line Worker

Daikin
11.2024 - 01.2025

Line Worker

01.2023 - 09.2024

Mobile Detailer

Up 1 global
01.2022 - Current

Babysitter

Family Members
2010 - 2025

Janitor

Just Me Cleaning
2021 - 2022

Customer Service Representative

U-haul
2021 - 2022

Shipping Clerk

Sysco
2019 - 2020

High School Diploma -

Furr High School

Work History

Babysitter

Family Members
2010 - 2025

Supervised children's activities to ensure safety and engagement.
Developed and implemented age-appropriate educational games and crafts.
Communicated effectively with parents about children's progress and needs.
Managed daily schedules, including meals, naps, and playtime routines.
Established a trusting relationship with children to foster a positive environment.
Provided guidance on conflict resolution among siblings or peers during playtime.
Mentored new babysitters on best practices for childcare and safety protocols.
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Prepared healthy, age-appropriate snacks and meals.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Taught children to organize toys, wash hands, and share by leading by example.

Janitor

Just Me Cleaning
2021 - 2022
  • Operated cleaning equipment to maintain hygienic facility standards.
  • Conducted routine inspections to ensure cleanliness and safety compliance.
  • Collaborated with team members to streamline cleaning processes effectively.
  • Implemented efficient waste disposal practices, enhancing environmental sustainability.
  • Developed schedules for regular maintenance of high-traffic areas.
  • Monitored supplies inventory, ensuring adequate stock levels for operations.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Maintained floor cleaning and waxing equipment.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Mobile Detailer

Up 1 global
01.2022 - Current
  • Customer service
  • Utilized dashboard to monitor operational metrics and enhance performance.
  • Executed unloading and loading of supplies to ensure efficient inventory management.
  • Performed thorough stain removal on various surfaces to maintain cleanliness.
  • Conducted window cleaning to improve visibility and overall appearance.
  • Facilitated store runs for necessary supplies, optimizing resource availability.
  • Assisted with door installations to enhance functionality and security.
  • Managed seating arrangements to maximize space utilization and comfort.

Customer Service Representative

U-haul
2021 - 2022
  • Responded to customer inquiries via phone, email, and chat, ensuring prompt resolution of issues.
  • Managed order processing and tracking, maintaining accurate records for customer transactions.
  • Assisted in training new team members on customer service protocols and company policies.
  • Utilized CRM software to document interactions and analyze customer feedback for service improvement.
  • Collaborated with cross-functional teams to enhance product knowledge and address customer concerns effectively.
  • Developed FAQs and support documentation to streamline responses for common inquiries.
  • Identified recurring issues through data analysis, recommending process improvements to enhance efficiency.
  • Delivered exceptional service by actively listening to customers and addressing their needs proactively.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Line Worker

01.2023 - 09.2024
  • Bottle picker
  • Assisted in inventory management by tracking materials used during assembly operations.
  • Participated in training sessions to enhance skills and knowledge.
  • Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.

Line Worker

Daikin
11.2024 - 01.2025
  • Operated machinery to assemble products efficiently and maintain quality standards.
  • Monitored production line operations, ensuring adherence to safety protocols and procedures.
  • Collaborated with team members to enhance workflow and optimize productivity.
  • Conducted routine inspections of equipment to identify maintenance needs and prevent downtime.
  • Trained new employees on assembly processes and safety practices for smooth onboarding.
  • Implemented process improvements that increased efficiency in production tasks.
  • Maintained cleanliness of work area, adhering to company standards for hygiene and safety.
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Took on additional shifts during peak work periods to keep projects on schedule.

Shipping Clerk

Sysco
2019 - 2020
  • Processed incoming and outgoing shipments with attention to detail.
  • Maintained accurate inventory records using warehouse management systems.
  • Coordinated with carriers to schedule timely pickups and deliveries.
  • Inspected packages for quality assurance before shipment.
  • Assisted in training new staff on shipping procedures and safety protocols.
  • Streamlined packaging processes to enhance operational efficiency.
  • Resolved shipping discrepancies by investigating issues and implementing corrective actions.
  • Collaborated with team members to ensure compliance with regulatory requirements in shipping operations.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.

Education

High School Diploma -

Furr High School
Houston, TX

Skills

  • English,
  • Guest services,
  • Communication skills,
  • Data Entry,
  • Cleaning Experience,
  • Shipping & Receiving,
  • Computer Skills,
  • Heavy Lifting,
  • Organizational Skills,
  • Office Experience,
  • Warehouse Experience,
  • Pallet Jack Experience,
  • Load & Unload,
  • Stocking, Assembly Experience,
  • People Person
  • Adaptability and flexibility
  • Hand and power tool operation
  • Effective communication
  • Active listening
  • Creative thinking
  • Team leadership
  • Organizational skills
  • Team cooperation
  • Customer satisfaction
  • Excellent communication
  • Reliability
  • Adaptable and flexible
  • Multitasking
  • Problem-solving abilities
  • Honest and dependable
  • Teamwork and collaboration
  • Teamwork
  • Strong work ethic
  • Willingness to learn
  • Glass polishing
  • Equipment handling
  • Detailing equipment
  • Safe cleaning with chemicals
  • Work order fulfillment
  • Hospitality and accommodation
  • Repair identification
  • Fabric treatment
  • Upholstery cleaning
  • Mechanical aptitude
  • Telephone etiquette
  • Automotive detailing
  • Chemical handling
  • Strategic planning
  • Window cleaning
  • Relationship building
  • Time management
  • Customer service
  • Air vent cleaning
  • Dedicated and strong work ethic
  • Heavy lifting
  • Assembly line operations
  • Hand-eye coordination
  • Production scheduling
  • Shipping orders
  • Material loading and unloading
  • Quality control analysis
  • Workplace cleanliness
  • Customer relationship building
  • Claims investigation
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Complaint handling
Sandra Toliver