Sandra Townsend
Bentonville,Arkansas
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering [Number] years of carrier experience on high-volume routes. Pragmatic Mail Carrier offering [Number] years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions. Reliable [Job Title] offering proven success managing detailed routes and building rapport with postal customers. Sharply skilled handling delivery issues, record keeping and working rotating schedules. Superior track record of accurate and timely deliveries demonstrated through [Number] years of industry performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
48
48
years of professional experience
Work History
Carrier
Arkansas Democrat Gazzett
11.2019 - 05.2022
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Contract Poultry Grower
GEORGES INC
10.2006 - 12.2016
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Ran [Number] different climate-controlled areas with over [Number] plant varieties.
- Hired new ranch hands and livestock handlers seasonally.
- Directed transfer of mature stock to final habitats or commercial holding tanks for harvesting.
- Monitored flock for signs of disease or physical distress and culled infirm individuals.
- Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Inspected and repaired equipment for livestock and crop management.
- Fed and watered over [Number] [Type] animals according to strict feeding schedules and dietary needs.
- Budgeted equipment purchases and regular repairs.
- Fed and watered up to [Number] chickens, ducks and other poultry species daily.
- Maintained proper chicken house temperature and ventilation.
- Performed repairs and preventive maintenance on equipment and property.
Rural Letter Carrier
USPS
11.1976 - 01.2012
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Utilized mail processing machines in weighing, stamping and processing mail items.
- Signed and received mail with signature requirements upon delivery and loading.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Maintained records on customers with mail forwarding and change of address requests.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Sorted mail according to order of address appearance for easy access in field.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Handled accurate cash payments for postage and incurred fees.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Organized mail ahead of delivery runs for correct routing.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Education
Bachelor of Science - Science Education
U of Arkansas
Fayetteville, ARSkills
- Social Perceptiveness
- Critical Thinking
- Distribution of Goods
- Reading Comprehension
- Payment Transactions
- Daily Logs
- Lifting Equipment
Timeline
Carrier
Arkansas Democrat Gazzett
11.2019 - 05.2022
Contract Poultry Grower
GEORGES INC
10.2006 - 12.2016
Rural Letter Carrier
USPS
11.1976 - 01.2012
Bachelor of Science - Science Education
U of Arkansas
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