Sandra Townsend
San Tan Valley,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Childcare Center Assistant Director
KinderCare Learning Centers
Mesa , AZ
03.2022 - Current
- Familiarized parents with center's policies, regulations, fees and curriculum.
- Inspected facility and activities to monitor safety, sanitation and procedures.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Oversaw daily activities and programs to educate and socialize participants.
- Communicated with parents and fostered strong professional relationships.
- Created and updated records to document employee and participant information.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Monitored student progress and assisted students and teachers with resolving problems.
Lead- Adult Probation Communication dep.
10.2003 - 08.2010
- Worked as a team with other supervisors, administrators and executive team to ensure the efficiency of the 24/7 communication operations
- Assist with Training and Hiring new staff Process payroll Purchase supply orders Program and administer radios to new officers Perform supervisor duties in his/ her absent
- Delivered in-depth instruction in various topics, including application of computer technologies and successful business operations for real-world learning scenarios.
Teacher
KinderCare Learning Center
Mesa, AZ
02.1999 - 10.2003
- Worked with parents to develop home support Discuss implication of active children nutrition Kept watchful eye in case of potentials abuse
- Children safety and well-being first priority Identify issues in need of resolution i.e
- Disputes
- Meet with parents, develop support and development plans Post weekly lesson plans and schedule Ability to interact effectively with the parents and staff.
Assistant Manager
Westin Hotel and Resorts
Detroit, Michigan
05.1988 - 11.1998
- Computer operator and special project planning.
- Assistant food and beverage Manager, Assistant communications Manager.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Executive Administrative Assistant
- Provides administrative support to the Adult Probation Division Director, Division Supervisors, and Probation staff as needed
- Set up and attend department meetings, Assists with internal and external customers, resolving customer concerns
- Coordinates activities with system partners; completes special projects as assigned
- Coordinates with agency staff and Facilities Manage staff related to building maintenance issues
- Assists supervisors and agency staff in securing conference rooms and setting up meetings
- Maintains statistical records and analysis for Division Director
- Under general direction, provide advanced, diversified and confidential administrative and secretarial duties to the Division Director by answering his phone calls, scheduling meetings, coordinating a busy and complex calendar, reviewing and organizing incoming memoranda and reports, maintaining his personal files, copying, scanning, and faxing to assist the executive team with preparation of required documents and presentation materials for meetings
- Process and prepare correspondence, memoranda, reports, and agenda items
- Analyze various organizational issues and problems, and deal with confidential material and matters in the process of problem resolution
- Screen telephone calls and visitors for the Division Director and resolve routine to complex inquiries
- Work with department staff in ordering of office supplies, equipment and other assigned supplies for the department.
Education
AA Business Administration -
National Institute of technology
Livonia, Michigan01.1985
Skills
- Executive Assistant
- Assistant supervisor
- Development of communication policy and procedure
- Supervising a business team
- Training staff and administrators
- Documenting policy and procedures
- Conducting staff annual review
- Coordinating and setting up special projects
- Administrative support
- Resolving customer concerns
- Coordinating activities with system partners
- Managing staff related to building maintenance issues
- Maintaining statistical records and analysis
- Providing advanced administrative and secretarial duties
- Processing and preparing correspondence, memoranda, reports, and agenda items
- Analyzing organizational issues and problems
- Screening telephone calls and visitors
- Ordering office supplies and equipment
- Training and hiring new staff
- Processing payroll
- Purchasing supply orders
- Programming and administering radios
- Ensuring children safety and well-being
- Developing home support for parents
- Discussing implications of active children nutrition
- Identifying and resolving issues
- Developing support and development plans for parents
- Interacting effectively with parents and staff
- Computer operator
- Special project planning
- Assistant food and beverage Manager
- Assistant communications Manager
- Microsoft Windows XP
- Excel
- Word
- PowerPoint
- Radio centracom system
- Creative communication NICE record
- CPR certified for adults and children
- TOC level A
- NCIC/ACIC background certification (Every 2 years)
- Food preparation and service
- Administrative Functions
- Documentation and Recordkeeping
- Staff Supervision
- Team Collaboration
- Classroom Management
Certification
- CPR certified for adults and children
- TOC level A
- NCIC/ACIC background
Careerfocus
To obtain an Administrative Assistant position
Timeline
Childcare Center Assistant Director
KinderCare Learning Centers
03.2022 - Current
Lead- Adult Probation Communication dep.
10.2003 - 08.2010
Teacher
KinderCare Learning Center
02.1999 - 10.2003
Assistant Manager
Westin Hotel and Resorts
05.1988 - 11.1998
Executive Administrative Assistant
AA Business Administration -
National Institute of technology
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