Hiking
Sandra Marguriet
East McKeesport,PA
Summary
Dynamic professional with expertise in customer service and inventory management. Proven track record in problem-solving and team leadership, committed to operational excellence. Skilled in creating a positive work environment that enhances team performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
WetGo Car Wash
North Versailles, Pennsylvania
08.2023 - Current
- Managed inventory levels and ordered supplies as needed.
- Supported customer service initiatives to resolve client inquiries promptly.
- Collaborated with management on strategic planning and execution efforts.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Implemented quality control measures to uphold company standards.
Union Laborer
Great Arrow Builders
Aliquippa, Pennsylvania
10.2019 - 05.2022
- Followed safety protocols to maintain a secure job site.
- Assisted skilled tradespeople with installation and repair tasks.
- Collaborated with team members to ensure project goals were met.
- Maintained cleanliness and organization of work areas throughout projects.
- Participated in team meetings to discuss project updates and safety issues.
- Ensured compliance with all health and safety regulations while working onsite.
- Set up ladders and staging platforms to reach higher levels during installation tasks.
- Cleaned up debris from job sites using shovels, brooms, wheelbarrows, and dump trucks.
- Maintained neatness by sweeping up dust and debris around construction sites.
- Provided assistance with lifting heavy objects into place during installation processes.
- Performed various demolition activities such as tearing out walls, floors, ceilings.
- Followed instructions given by supervisors regarding specific tasks that need completion.
- Assisted in the assembly of scaffolding for workers engaged in construction projects.
- Controlled traffic to protect work site integrity, crew safety, and general public welfare.
- Assisted distribution of tools, materials, and equipment to skilled workers.
- Gained independent working skills and guided and mentored less experienced team members.
- Cleaned or prepared construction sites to eliminate hazards.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
Education
High School Diploma -
Quaker Valley High School
Leetsdale, PA06-1984
Skills
- Inventory management
- Customer service
- Strategic planning
- Staff supervision
- Quality control
- Operations coordination
Interests
Outdoors
Animals
Gardening
Photography
Timeline
Assistant Manager
WetGo Car Wash
08.2023 - Current
Union Laborer
Great Arrow Builders
10.2019 - 05.2022
High School Diploma -
Quaker Valley High School