Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Valencia

Fresno

Summary

Dynamic counselor with proven expertise at BAART in facilitating group sessions and conducting comprehensive intake assessments. Skilled in case management and building rapport, I effectively implemented coping strategies to enhance client well-being. Committed to continuous improvement, I collaborated with multidisciplinary teams to deliver tailored mental health support.

Overview

9
9
years of professional experience

Work History

Counselor

BAART
12.2020 - Current
  • Supported group counseling sessions by facilitating discussions and promoting engagement.
  • Conducted intake assessments to evaluate client needs and establish rapport.
  • Implemented coping strategies to help clients manage stress and anxiety effectively.
  • Maintained accurate documentation of client progress and therapeutic interventions.
  • Collaborated with multidisciplinary teams to coordinate comprehensive treatment approaches.
  • Researched community resources to provide clients with additional support services.
  • Participated in ongoing training to enhance counseling techniques and best practices.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
  • Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
  • Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
  • Provided education on mental health topics and resources to clients.
  • Assisted clients in identifying personal goals and developing actionable plans.

Manager's Assistant

McDonald’s
04.2016 - 01.2019
  • Coordinated daily operations to enhance team efficiency and service quality.
  • Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
  • Trained and mentored staff on customer service protocols and operational procedures.
  • Implemented scheduling systems to optimize labor allocation during peak hours.

Education

High School Diploma - Counseling

Fresno City College
Fresno, CA
05.2018

High School Diploma -

Sunnyside
Fresno, CA
06.2007

Skills

  • Skilled in intake interviewing
  • Counseling
  • HIPAA
  • Mental health support
  • Self-care strategies
  • Building rapport
  • Client needs assessment
  • Office administration
  • Care planning
  • Learning disability awareness
  • Case management and documentation
  • Time management
  • Documentation and reporting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Counselor

BAART
12.2020 - Current

Manager's Assistant

McDonald’s
04.2016 - 01.2019

High School Diploma - Counseling

Fresno City College

High School Diploma -

Sunnyside

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