SANDRA VELIĆ
Head Of Account Team
Belgrade
Summary
Results-driven Account Management professional in the creative and digital industry. Proven track record of growing from Junior to Head of Account Team within the same agency, demonstrating strong leadership, client management, and business development skills. Experienced in leading teams, building long-term partnerships with high-profile clients, and delivering integrated campaigns that align with business objectives.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Head of Account Team
Method Agency
01.2023 - Current
- Leading and mentoring a team of account managers, ensuring smooth project delivery across multiple high-profile clients
- Overseeing client strategy, relationship management, and growth opportunities within key accounts
- Coordinating with creative, design, and production teams to deliver integrated campaigns
- Monitoring performance and financial results, aligning account operations with business objectives
- Recruitment of a new Account team members, reorganization, evaluation of existing team members and helping them to develop professionally
- Team systematization and management
- Reporting directly to do CEO ensuring strategic alignment at the highest level
Key Account Manager
Method Agency
09.2022 - 01.2023
- Managed the agency’s largest clients, building long-term strategic partnerships
- Identifying cross and up-sale opportunities with existing clients
- Drove client satisfaction and retention through tailored strategic solutions
- Supervised account teams handling major clients, ensuring quality and timely delivery
Account Manager
Method Agency
07.2020 - 09.2022
- Building and maintaining positive client relationships with a focus on achieving business and marketing goals
- Focusing on growing and developing existing clients
- Leading and coordinating creative project teams
- Managing integrated campaigns
Junior Account Manager
Method Agency
12.2019 - 07.2020
- Day to day communication between the clients and the creative team
- Setting goals, organizing and following the process to its completion and client approval
- Creating project timelines
- Video creation monitoring and on set client relations
Account Executive
Havas Adriatic
03.2018 - 12.2019
- Maintaining client relations and delivering best solutions according to briefs
- Working with the creative team, conceptualizing and implementing the campaigns with regards to the client wishes and the client brief
- Collaboration and supervision of Creative, Digital, BTL, DTP teams and production companies
- Quality control of projects and services rendered to the client
- Competition research and analysis
- Setting timelines and budgets for design and production
Education
Master studies - Accounting and Auditing
Faculty of Applied Management, Economics And Finance
Belgrade, SerbiaBachelors degree - Marketing and sales
Belgrade Business School
Belgrade, Serbia01.2017
Skills
- Client relations
- Organization skills
- Leadership skills
- Verbal, written, and interpersonal communication skills
- Efficient under pressure
- Multitasking
- MS Office
- Other business-oriented programs such as Slack, Teams etc
Certification
Methodes, Veštine prezentovanja
Timeline
Methodes, Veštine prezentovanja
06-2025
Hart, "Situaciono rukovođenje II" (SLII®)
06-2025
Head of Account Team
Method Agency
01.2023 - Current
Key Account Manager
Method Agency
09.2022 - 01.2023
Mokrogorska Business School, Communication Management
03-2022
Account Manager
Method Agency
07.2020 - 09.2022
Junior Account Manager
Method Agency
12.2019 - 07.2020
Account Executive
Havas Adriatic
03.2018 - 12.2019
Master studies - Accounting and Auditing
Faculty of Applied Management, Economics And Finance
Bachelors degree - Marketing and sales
Belgrade Business School
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