Sandra Veloz

Dental Assistant

Midwestern Dental

Sterling Heights, MI

05.2014 - 09.2018

Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Kept accurate records of dental treatments provided for each patient's visit.
Maintained a neat, clean and organized environment throughout the office.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Handled billing inquiries from insurance companies regarding claims submitted by the office.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Filed insurance claims accurately following established protocols for processing paperwork.
Worked with patients to schedule appointments that fit their needs and availability.
Sterilized instruments and maintained cleanliness of work area between appointments.
Assisted in training new personnel when required.
Performed laboratory tasks such as pouring up models from impressions taken in the practice.
Educated patients on proper oral hygiene techniques such as brushing and flossing.
Answered phones promptly and professionally while scheduling appointments or providing information regarding services offered by the practice.
Provided chairside assistance during treatment procedures such as bonding brackets to teeth and placing archwires.
Monitored expiration dates on products used in practice ensuring safety standards were met.
Verified insurance coverage for each patient prior to beginning any type of treatment plan.
Greeted patients warmly upon arrival in a friendly manner, making them feel comfortable before their appointment began.
Fabricated custom appliances, such as retainers and nightguards, from impressions taken by the dentist or orthodontist.
Kept abreast of new developments in dentistry through continuing education courses.
Prepared trays of instruments for dental procedures according to protocol.
Ensured patient comfort throughout the entire appointment process by providing blankets, pillows if necessary.
Maintained detailed records of patient treatment plans and progress.
Assisted orthodontist with patient treatments, including taking x-rays and impressions.
Reviewed medical histories with patients prior to beginning any type of treatment procedure.
Set up operatory rooms prior to each appointment; prepared materials needed for procedure being performed.
Assisted dentist with completing procedures.
Laid out dental instruments and equipment before procedures.
Educated patients on treatment procedures and post-procedure home care.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Documented patient records with procedures performed and added notes taken to charts.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Explained dental services and payment plans to help patients make informed decisions.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Assisted dentist during examinations by retracting patient's cheeks and tongue.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Checked with participants throughout procedures to help alleviate anxiety.
Prepared patients by explaining scheduled treatments and potential side effects.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Exposed dental diagnostic x-rays.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Selected and prepared tools used for procedures by sanitizing and arranging.
Updated patient records with new data and treatment information.
Documented patient records during procedures and added notes taken to treatment chart.
Created and fit dental appliances for patients. adjusting as necessary.
Cleaned and polished removable dentures, brackets, wires and other appliances.
Kept track of treatment information in patient records.
Briefed patients on dental procedures and payment plans to help make informed decisions.
Sterilized dental equipment using automatic washers to prevent cross contamination.
Established clean, sterile and welcoming environment for patients.
Applied protective coating of fluoride to teeth during dental procedures.
Assisted dentist during examination by retracting patient's tongue and cheeks.

Summary

Overview

Work History

Dental Lab Technician

Dental Assistant

Education

Associate of Arts - Liberal Arts/Fine Arts Visual

Skills

Timeline

Dental Lab Technician

Dental Assistant

Associate of Arts - Liberal Arts/Fine Arts Visual

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