Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sandra Villazana

Administrative Coordinator
Chicago,Illinois

Summary

Dynamic administrative professional and leader with 24+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable, payroll and HR responsiblities and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.

Overview

26
26
years of professional experience

Work History

Administrator Coordinator

Aramark Uniform & Career Apparel
Burr Ridge, IL
05.2015 - Current
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to my controller.
  • Trained new team members on Oracle, Kronos, HUB, RAS-billing, Myworklife including new hire/changes in salary or positions and terminations. I-9's, DOT, OSHA, GTS, Sterling, Info stream Compliance and Escreen.
  • Support billing, payroll and AP reports to Controllers.
  • Completed weekly payroll for 110 employees.

School Clerk 1

Chicago Public Schools
Chicago, IL
05.1996 - 11.2014
  • Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
  • Organized and managed school records, student documentation and administrative communications.
  • Maintained daily attendance record of students in school.
  • Kept in contact with parents and updated regarding child's progress and attendance.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Supported staff on special assignments and ad hoc projects.
  • Monitored usage of equipments and contacted vendors to place new orders for maintenance or replacements.
  • Coordinated travel arrangements for the Administrator and staff, such as setting appointments and securing transit and lodging accommodations.
  • Entered enrollment, attendance or transfers data using Student Demographics, following procedures to keep information private.
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Researched and resolved time discrepancies.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Oracle and Kronos.
  • Processed payrolls on regular basis for more than 120 employees.
  • Improved employee satisfaction by 100% by training other employees in correct payroll handling.

Education

High School Diploma -

Jones Prep H.S.
Chicago
06.1996

Skills

  • Flexible and Adaptable
  • Self-motivated professional
  • Microsoft Office
  • Data Entry
  • MS Office
  • Conflict Resolution

Accomplishments

  • Used Microsoft Excel to develop payroll tracking spreadsheets.
  • Manage billing/payroll/HR responsibilities efficiency for more than one office located in the US.

Languages

Spanish
Native or Bilingual

Timeline

Administrator Coordinator

Aramark Uniform & Career Apparel
05.2015 - Current

School Clerk 1

Chicago Public Schools
05.1996 - 11.2014

High School Diploma -

Jones Prep H.S.

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Sandra VillazanaAdministrative Coordinator