- Hiking
- Music
- Camping
- Volunteer Work
Sandra Lloyd
Lehi,UT
Summary
Dynamic leader with extensive experience in operations management and process improvement, notably at Better Homes and Gardens Real Estate Momentum. Successfully drove organizational growth through strategic policy implementation and operational efficiency. Demonstrated expertise in team leadership and performance analysis, resulting in significant cost reductions and fostering professional development.
Overview
10
10
years of professional experience
Work History
Director of Operations
Better Homes and Gardens Real Estate Momentum
01.2022 - Current
- Oversaw daily operations across multiple locations, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Served as member of leadership team to develop and execute long-term corporate goals and objectives.
Director of Agent Services
Better Homes and Gardens Real Estate Momentum
10.2021 - 01.2022
- Achieved significant cost reductions by identifying inefficiencies and implementing process improvements across all functions of the department.
- Established open communication channels with agents to foster a positive work environment and encourage professional growth.
- Developed comprehensive onboarding programs for new agents, ensuring swift integration into the team.
- Optimized workflows through technology implementation that streamlined internal processes, enhancing overall operational efficiency.
Office Manager
Better Homes and Gardens RE Influence Partners
03.2015 - 10.2021
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Education
No Degree - Business Administration
Provo College
ProvoSkills
- Operational Efficiency
- Operations Oversight
- Process Improvement
- Quality Assurance
- Performance Analysis
- Operations Management
- Team Leadership
- Staff training/development
- Performance Evaluations
- Cost Reduction
- Records Organization and Management
Interests
Timeline
Director of Operations
Better Homes and Gardens Real Estate Momentum
01.2022 - Current
Director of Agent Services
Better Homes and Gardens Real Estate Momentum
10.2021 - 01.2022
Office Manager
Better Homes and Gardens RE Influence Partners
03.2015 - 10.2021
No Degree - Business Administration
Provo College
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