Summary
Overview
Work History
Skills
Timeline
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Sandra Weinrich

Chardon,Ohio

Summary

I am a creative person who enjoys crafting and bring this creativity to the job. I pride myself in having compassion for the patient and coworkers. I strive to always find a solution to what may seem like an unsolvable problem. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

Geauga Seidman Cancer Center
Chardon, Ohio
02.2014 - Current
  • Administrative Assistant to Susan Magadan PA-C maintaining appointment schedule, patient documentation, patient records and correspondence
  • Handle issues related to Infusion center including, verifying active and correct orders from all outside doctors with follow up with offices and providers for correct and complete orders for treatment of patients
  • Contact outside offices when immediate provider intervention is needed
  • Organizing and ordering of office supplies along with all electronic and IT equipment needed for the center
  • Interface with IT and facilities on behalf of problems for other employees and the center itself
  • Handle various phones lines for the center, patent scheduling, patient issues and provider questions
  • Trained employees from other centers to copy the duties at their locations
  • Follow up and answer questions from other employees at various facilities on a daily basis
  • Work closely with manager and social work to submit financial assistance through the Grant fund and process such requests through the SSI system
  • Proficient in Epic, Sorian, Microsoft office, Excel, Outlook and Qgenda
  • Liaison between Main Campus Dr. clinics and Charge nurse scheduling.
  • Work with all Non-Oncology Dr.'s to ensure proper orders and scheduling of their patients for treatment.

Patient Access Representative

Geauga Hospital
Chardon, Ohio
03.2005 - 02.2015
  • Patient Access Representative for Registration Department
  • Handled registration for ambulatory, walk in, Emergency Department and Radiology
  • Contacted patients via phone to pre-register them for upcoming appointments
  • Maintained incoming calls and questions regarding all departments and forwarding them appropriately
  • Trained new employees for all registration areas on all 3 shifts
  • Maintained supplies and supply ordering for registration department
  • Prepped all paperwork for upcoming surgeries working closely with all departments
  • Scheduled and checked in patients at newly opened Radiation Center
  • Worked as a loan out Office Manager for Seidman Cancer Center for 8 months prior to be offered a position in department
  • Started and maintained various procedures to help the office and nurses work more efficiently
  • Proficient in Sorian, Microsoft Office, Excel and Outlook
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Skills

  • Knowledgeable in Epic, Outlook and Office programs
  • In charge of all ordering for department including office supplies, hardware, software, furniture and medical equipment among other items
  • In charge of all repair tickets and computer tickets
  • Member of SCC engagement committee and recognized treasures of said group
  • Schedule and reschedule with daily assignment
  • Work with precert team to prevent delays in treatment
  • Handle administrative roles including phones, patient communication & use of all office equipment

Timeline

Administrative Assistant

Geauga Seidman Cancer Center
02.2014 - Current

Patient Access Representative

Geauga Hospital
03.2005 - 02.2015

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Sandra Weinrich