Highly motivated professional with numbers years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Business Owner, 11/1994
The Natural Way, Orchard Park, NY
Consulted with customers to assess needs and propose optimal natural health solutions.
Put together realistic budgets based upon costs and for successfully operating business.
Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs.
Maintained updated knowledge of inventory changes to adjust business operations accordingly.
Provided financial management through preparation of bank deposits and settlement of sales, returns and transactions.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Increased sales by offering advice on purchases and promoting additional products.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budget, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Optimized team hiring, training and performance.
Maintained up-to-date administrative records to monitor operational performance
Assessed supplier quality to maintain tight cost controls and maximize business operational performance
Developed key operational initiatives to drive and maintain substantial business growth.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Managed day-to-day business operations
Trained and motivated employees to perform daily business functions
Enhanced operational efficiency and productivity by managing budgets, account and costs.
Created and monitored promotional approaches to increase sales and profits levels
Optimized team hiring, training and performance
Maintained up-to-date administrative records to monitor operational conditions
Assess supplier quality to maintain tight cost controls and maximize business operational performance
Devised processes to boost long-term business success and increase profit levels.
Set, enforced and optimized internal policies to maintain responsiveness to demands.