SANDRA WRIGHT
Chicago,IL
Summary
Focused on delivering exceptional customer service while navigating complex banking regulations. Expertise in managing cash transactions and resolving inquiries ensures informed assistance. Strong commitment to fostering positive relationships enhances customer satisfaction.
Overview
34
34
years of professional experience
Work History
Associate Banker
BMO Bank of Montreal
Chicago, Illinois
05.2026 - Current
- Managed cash transactions and ensured compliance with policies.
- Assisted customers with account inquiries and transaction processing.
- Processed loan applications and gathered necessary documentation.
Assistant Branch Manager
Vicinity Credit Union
Chicago, Illinois
05.2021 - 11.2025
- Managed daily branch operations and coordinated staff activities to maintain efficient service delivery.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Resolved customer issues on personal savings, checking, and line of credit accounts to enhance customer satisfaction.
- Verified tellers' reports of daily transactions for accuracy to ensure compliance and operational integrity.
Senior Teller
Old Second Bank
Chicago, Illinois
09.2018 - 04.2021
- Processed customer transactions, ensuring accuracy in gift cards, property tax, ATM transactions, and teller department balances.
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Balanced cash drawers daily to ensure accuracy.
Teller
79th Vincennes
Chicago, Illinois
12.2014 - 08.2018
- Processed incoming checks, utility payments, and electronic license plates, ensuring accurate and timely transactions.
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Managed cash drawer, ensuring proper funds and security measures.
Senior Teller
Marquette Bank
Chicago, Illinois
06.2013 - 01.2014
- Processed customer transactions and generated accurate receipts, ensuring a seamless banking experience.
- Processed customer transactions accurately and efficiently.
- Managed cash drawer, ensuring balanced and secure operations.
- Assisted customers with account inquiries and financial services.
Teller ll
HRVP Financial
Chicago, Illinois
02.2006 - 02.2013
- Processed customer transactions and loan payments.
Teller Manager
Uptown National Bank
Chicago, Illinois
05.1999 - 01.2006
- Consolidated and balanced daily transactions for teller dept, staff meetings.
- Counted/ recorded currency/ coins in the vault.
- Supervisor teller department, order currency, open/ closed branch.
Senior Teller
ABN AMRO
Chicago, Illinois
04.1996 - 05.1999
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Cashier
Village Discount Outlet
Chicago, Illinois
02.1993 - 12.1996
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit payments accurately and securely.
Education
Kennedy King College
Chicago, IL08-2026
Certificate
New Horizon Computer Learning
Chicago, ILSkills
- Bsa/Aml Training
- PowerPoint
- ATM
- Money gram
- ELS
- OFCA
- IL Notary
Timeline
Associate Banker
BMO Bank of Montreal
05.2026 - Current
Assistant Branch Manager
Vicinity Credit Union
05.2021 - 11.2025
Senior Teller
Old Second Bank
09.2018 - 04.2021
Teller
79th Vincennes
12.2014 - 08.2018
Senior Teller
Marquette Bank
06.2013 - 01.2014
Teller ll
HRVP Financial
02.2006 - 02.2013
Teller Manager
Uptown National Bank
05.1999 - 01.2006
Senior Teller
ABN AMRO
04.1996 - 05.1999
Cashier
Village Discount Outlet
02.1993 - 12.1996
Kennedy King College
Certificate
New Horizon Computer Learning