Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Yepez

Belle Glade

Summary

Dynamic professional with extensive experience in office administration at Osceola Farms Co, excelling in customer service and organization. Proven ability to enhance communication and streamline operations, while maintaining meticulous documentation. Skilled in Microsoft Office and adept at fostering positive relationships, ensuring a supportive environment for both clients and colleagues.

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Overview

4
4
years of professional experience

Work History

Receptionist

Osceola Farms Co
02.2024 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained visitor log for entering and leaving facility
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Helped office staff prepare reports for internal or client-related use.
  • Assisted in event planning , ensuring seamless operation of company functions.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Student Counselor

New Hope Charities Inc
06.2022 - 01.2024
  • Enhanced student well-being by providing individualized support and guidance through regular counseling sessions.
  • Promoted a positive school culture by attending workshops on topics like stress management, time management, and effective communication skills.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Teacher for a Senior Adult

Senior Technology Program/ FAU
04.2021 - 05.2022


  • Developed vocational training program curricula and objectives.
  • Conducted home visits to teach scheduled and planned curriculum
  • Utilized multimedia strategies to facilitate learning and increase student engagement.
  • Used positive reinforcement and provided clear feedback to help students succeed.

Front Desk/ Medical Assistance

Pahokee Pediatrics Associates
07.2021 - 11.2021
  • Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
  • Ensured accurate data entry into electronic health record systems, contributing to more informed clinical decisionmaking.
  • Verified insurance coverage for patients
  • Improved office supply inventory management, reducing costs by monitoring usage patterns and ordering items as needed.

Education

Medical/ Customer Service

Glades Central High School
Belle Glade, FL
05-2022

Skills

  • Organization skills
  • Time management
  • Office administration
  • Documentation and reporting
  • Data entry
  • Customer/Client relations
  • Verbal and written communication
  • Microsoft office certified
  • Certified Microsoft office
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Osceola Farms Co
02.2024 - Current

Student Counselor

New Hope Charities Inc
06.2022 - 01.2024

Front Desk/ Medical Assistance

Pahokee Pediatrics Associates
07.2021 - 11.2021

Teacher for a Senior Adult

Senior Technology Program/ FAU
04.2021 - 05.2022

Medical/ Customer Service

Glades Central High School

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