Sandra Y. Mitchell
Conyers,GA
Summary
Accomplished accounting professional with over 10 years of experience in accounting, human resources, team management, and technical support. Skilled in billing, coding, and leading new system implementations. Served on committees such as Risk Management, Performance Improvement, Commission on Accreditation of Rehabilitation Facilities (CARF), and Rights and Ethics Committee. Seeking a role to leverage accounting and billing expertise. Well-prepared for optimizing financial processes and driving results. Recognized for collaborative teamwork skills and adaptability in dynamic environments. Proficient in financial modeling, risk assessment, and strategic planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Financial Contractor
McIntosh Trail CSB Behavioral Health
10.2023 - Current
- Interim, assist with managing day-to-day operations of the agency's Accounts Payable, Payroll, Procurement, and Accounts Receivable processes
- Provide technical application support to the finance department for the Accounting and HR system
- Provide staff training development
- Research and resolve issues for internal and external customers
- Interim assist with reconciling and maintaining control of the general ledger, accounts payable, expense reports, billing, and payroll
- Assist with preparing programmatic reporting and submitting monthly invoice expense reports and AP contract invoices to the Department of Behavioral Health Development Disability and other contracts invoicing
- Assist with annual internal and external audits by preparing assigned schedules and providing the requested materials
Financial Manager
McIntosh Trail CSB Behavioral Health
08.2018 - 10.2023
- Provided leadership to finance and accounting areas of the organization
- Managed day-to-day operations of the agency's Accounts Payable, Payroll, Procurement, and Accounts Receivable processes
- Managed agency contracts, buildings, lease properties inventory, insurance, and claims
- Provided technical applications support and training to the human resource and finance department for the accounting and HR system, including setting up an account for onboarding and security parameters for the accounting and HR system
- Provided supervision and staff training development
- Researched and resolved issues for internal and external customers
- Assisted with reconciling and maintaining control of the general ledger, accounts payable, accounts receivable, expense reports, billing, and payroll
- Prepared and submitted programmatic reporting, monthly invoice expense reports, and AP contract invoices to the Department of Behavioral Health Development Disability and other contracts invoicing
- Account officer managing the agency banking accounts
- Processed ACH and wire transactions; reviewed and managed bank account activities and merchant card services
- Analyzed current procedures and recommended changes to develop and implement best practice accounting procedures
- Maintained compliance with all company policies and procedures
- Assisted with updating and maintaining accounting policies and procedures
- Oversee annual internal and external audits by preparing assigned schedules and providing the requested materials
- Processed payroll quarterly 941s, G7 tax filings, and annually transmitted W2, 1095, and 1099 to Internal Revenue Services
Program Manager
McIntosh Trail CSB Behavioral Health
08.2017 - 08.2018
- Selected onboard candidates to fill the positions needed to satisfy program needs
- Facilitated and trained staff in programmatic operations, billing, and the Electronic Health Record system
- Supervised, monitored, and supported services provided to the individuals served in the IDD day program
- Provided case management to individuals served
- Maintained and updated insurance eligibility, data entry for client admissions, payer sources, authorizations, and discharges in the Electronic Health Record system
- Maintained and updated patient demographic information and diagnostic coding in the database
- Monitored and managed referrals, billing errors, rejections, appeals, denied claims, aging accounts, write-offs, utilization of authorizations, re-authorization, and unauthorized services
- Audited electronic health records, billing for ICD10 and CPT coding for services provided, and staff timesheets
- Managed Department of Human Services Transportation contract
- Communicated with Transportation Dispatch Supervisor, Regional Transportation Office, and Human Service Providers, responding to trip order requests, transportation issues, and complaints
- Maintained and processed programmatic reporting and monthly transportation invoices to the Department of Human Services
- Provided technical and administrative support to Unified Transportation and IDD Services
- Researched and problem-solved programmatic and technical issues
- Assisted the Program Director with monitoring budget expenditures, coding, and approving invoices for vendor payment
- Used Excel spreadsheets to manage daily tasks and compile data for analysis reports
Payroll Specialist
McIntosh Trail CSB Behavioral Health
03.2017 - 08.2017
- Maintained payroll file information for over 400 employees
- Paid employees by calculating pay and deductions and issuing direct deposit and or checks
- Updated payroll records by entering changes in exemptions, salaries, garnishments, insurance coverage, savings deductions, and job title and department/division transfers
- Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
- Prepared monthly, quarterly, and annual payroll-related reporting
- Processed, reconciled, and submitted payments for payroll liability accounts
- Audited employee timesheets and maintained leave records
- Facilitated new hire orientation and supervisory payroll training
- Provided technical support for HR and Accounting Systems
- Provided payroll information by answering questions and processing requests
- Researched and resolved payroll discrepancies by collecting and analyzing information and interacting with HR
Program Assistant
McIntosh Trail CSB Behavioral Health
07.2009 - 03.2017
- Facilitated the new hire orientation and fire safety trainer for the agency
- Maintained and updated patient demographic information, diagnostic coding, insurance eligibility, data entry for client admissions, payer sources, authorizations, and discharges in the EHR system
- Maintained confidentiality of patient information, treatment notes, and documents, processed the release of medical record information, and assured the security of patient medical records
- Participated in Individual Service Planning meetings for the individuals served in the IDD day program
- Audited electronic health records, billing for ICD10 and CPT coding for services provided, and staff timesheets
- Provided backup and technical support to the Agency Administrative Office Centralized Billing Department
- Monitored and managed referrals, insurance eligibility, billing errors, rejections, appeals, denied claims, aging accounts, write-offs, utilization of authorizations, and unauthorized services
- Researched and resolved internal and external customer issues
- Posted payments and processed HCFA 1500 forms and electronic claims for Medicaid, Medicare, CMO, Commercial Insurance, and VA
- Assisted the Program Director with monitoring budget expenditures, coding, and approving invoices for vendor payment
- Managed Department of Human Services Transportation contract
- Communicated with Transportation Dispatch Supervisor, Regional Transportation Office, and Human Service Providers, responding to trip order requests, transportation issues, and complaints
- Maintained and processed programmatic reporting and monthly transportation invoices to the Department of Human Services
Billing Specialist 2
McIntosh Trail CSB Behavioral Health
01.2008 - 07.2009
- Maintained clinical and medical staff appointment calendar and scheduled patient appointments
- Maintained and updated data entry of patient admissions, demographic information, diagnostic coding, payer sources, authorizations, and discharges in the EHR system
- Verified patient insurance eligibility, conducted fee assessment, collected payments, submitted, and followed up on insurance claims
- Monitored and managed referrals, billing errors, appeals, denied claims, aging accounts, utilization of authorizations, re-authorization, and unauthorized services
- Researched and resolved internal and external customer issues
- Maintained confidentiality of patient information, treatment notes, and documents
- Processed the release of medical record information and assured the security of patient medical records
- Audited medical records to ensure that documentation meets JACHO, State Standards, and APS guidelines
- Audited billing for ICD10 and CPT coding for services provided and ensured billing complied with billable guidelines
- Generated and monitored patient Multi-Purpose Information Consumer Profile authorization, updates, and discharge plans
- Prepared and distributed letters and reports for clinical staff utilizing Microsoft Word and Excel
- Facilitator Trainer for the organization's Electronic Health Record system
Education
Associates - Accounting
Southern Crescent Technical College
Griffin, GA08.2021
Skills
- Accounting
- Payroll
- Accounting and HRM systems
- Human Resource Processes
- Electronic Billing
- Electronic Health Record
- Microsoft Office Suites
- Accounts payable and receivable
- General Ledger
- Account Reconciliation
- GAAP
- Medical Billing and Coding
- Invoice Processing
- Collections
- Payment Processing and Posting
- Customer Service
- Detail Oriented
- Oral and Written Communication
- Customer service
- Claims processing
- Data entry proficiency
- Complex Problem-solving
- Time management
Accomplishments
- Achieved successful financial audit by completing schedules and providing material test items with accuracy and efficiency.
- Achieved successfully working in multiple disciplines in the Behavioral Health industry.
Certification
Certificate in Computerized Accounting Specialist
Certificate in Office Accounting Specialist
Certificate in Payroll Accounting Specialist
Languages
English
Native or Bilingual
Timeline
Financial Contractor
McIntosh Trail CSB Behavioral Health
10.2023 - Current
Financial Manager
McIntosh Trail CSB Behavioral Health
08.2018 - 10.2023
Program Manager
McIntosh Trail CSB Behavioral Health
08.2017 - 08.2018
Payroll Specialist
McIntosh Trail CSB Behavioral Health
03.2017 - 08.2017
Program Assistant
McIntosh Trail CSB Behavioral Health
07.2009 - 03.2017
Billing Specialist 2
McIntosh Trail CSB Behavioral Health
01.2008 - 07.2009
Certificate in Computerized Accounting Specialist
Certificate in Office Accounting Specialist
Certificate in Payroll Accounting Specialist
Associates - Accounting
Southern Crescent Technical College
Similar Profiles
Stephanie AllenStephanie Allen
Developmental Disability Professional, DDP at McIntosh Trail CSBDevelopmental Disability Professional, DDP at McIntosh Trail CSB
Cindy KingCindy King
Patient Care Technician at McIntosh Trail CSBPatient Care Technician at McIntosh Trail CSB
Autumn FosterAutumn Foster
Phlebotomist PRN at Lincoln Trail Behavioral Health SystemPhlebotomist PRN at Lincoln Trail Behavioral Health System