Ismelda Jimenez
Paterson,NJ
Summary
Dependable, responsible, and dedicated with experience in sales, customer service, and data entry. Known for a friendly demeanor and a strong commitment to providing high quality service in fast-paced and dynamic environments. Equipped with strong technical skills and the ability to perform efficiently under pressure.
Overview
2027
2027
years of professional experience
Work History
Picker/packer
Divine Apparel
Hackensack, NJ
2025 - Current
Operations Clerk 2
RR Donnelley
02.2020 - 08.2024
- Adept at providing high-quality service in high-stress and changing environments
- Process and manage data entry tasks with a focus on accuracy and efficiency
- Verify that all client work is accounted for and billed promptly, maintaining strict adherence to deadlines and quality standards
- Ensure job is completed, postage and piece count is accurate
- Validate, recalculate, and reconcile postage costs
- Close jobs in company specific software to ensure accurate client billing
- The Assurance Group: Worked for RR Donnelley through their onsite temp agency from June, 2019- February, 2020
Sales Representative
Primor
06.2012 - 07.2017
- Assisted in managing daily store operations and ensured high levels of customer satisfaction
- Trained and supervised sales staff, fostering a positive and productive work environment
- Managed inventory, processed sales transactions, and handled customer inquiries and complaints
- Implemented new sales strategies and promotions to increase revenue
- Picking and packing orders experience
Education
Associates - Science; Business Administration
Passaic County Community College
English-as-a-Second-Language Education
Passaic County Community College
Paterson, NJSkills
- Strong Work Ethic
- Team Player
- Excellent attention to detail
- Problem-Solving skills
- Effective communication & collaboration skills
- Excellent Customer Service
- Data Entry
- Microsoft Office
- Word
- Excel
- PowerPoint
- Fast typing skills
- Experienced with Point of Sales systems
Timeline
Operations Clerk 2
RR Donnelley
02.2020 - 08.2024
Sales Representative
Primor
06.2012 - 07.2017
Associates - Science; Business Administration
Passaic County Community College
English-as-a-Second-Language Education
Passaic County Community College
Picker/packer
Divine Apparel
2025 - Current