Sandra Zuniga
Arlington,TX
Summary
Skilled professional with a strong background in developing, optimizing, and reworking curriculum to meet specific customer requirements. Experienced in providing data analysis, troubleshooting, and offering cross-functional support to facilities and teams. Versatile team player passionate about continuous learning and growth within an organization. Credentialed training professional with a solid foundation in instructional design and software implementation. Excels at fostering collaborative environments and driving team success. Adaptable to changing needs, consistently delivering impactful training solutions. Known for reliability, effective communication, and problem-solving abilities. Dedicated to achieving positive outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Epic IS Credentialed Trainer
Cook Children’s Hospital
09.2020 - Current
- End user training in assigned application(s): Grand Central, Cadence, Home Health Intake, Research, Beaker, and ClinDoc.
- Write fundamental documentation in a clear, concise manner, adhering to standards.
- Contribute to project plans.
- Share knowledge effectively with the work team and customers.
- Work with Principal Trainer to outline classroom materials and update course content as required.
- Identify potential training gaps/issues and work with other members of training application teams to resolve.
- Monitor, enrollment, and manage attendance in training classes.
- Create and edit Tip Sheets to assist end user with their understanding of Epic and other applications.
- Work effectively on a continuing basis with customers to understand and explain business/clinical issues, responds to user problems, explain new technologies, and presents deliverables.
- Build productive networks with internal and external customers.
Lab
Cook Children’s Hospital
10.2012 - 09.2020
- Self-taught Beaker Module to create workflows, curriculum, tip-sheets, and competencies for Epic build and implementation
- Maintain production and quality of standards by offering alternative solutions to workflows, resulting in policy and procedure adjustments
- Facilitate in the hiring, training, and supervision of other lab personnel
- Train lab team members, mentor, and guide their knowledge and skill sets to improve overall patient safety and production
- Consult with department customers to resolve questions and problems
- Act as an interface between all hospitals departments and provide administrative support to 7 Pathologist and other laboratory leadership
Quest Diagnostics
08.2008 - 10.2012
- Performed forensic and clinical specimen collection and processing duties following established practices
- Assisted in opening new IOP’s and developing workflows that fit with the client’s needs
- Assisted in the training process of new hires
Education
Associates of Arts -
TCCD
Fort Worth, TX01.2015
Skills
- Epic ClinDoc Accredidation
- Epic Beaker Credentialed
- Epic Grand Central Credentialed
- Epic Cadence Credentialed
- Epic Home Health Intake Credentialed
- Epic Research Credentialed
- Epic Systems Training Expertise
- Subject Matter Expertise
- Clear Technical Documentation
- Effective Problem Solving
- Skilled in Managing Learning Platforms
- Workflow Optimization
- Training Needs Assessment
- Instructional Facilitation Expertise
- Customer Support Expertise
- Educational Curriculum Development
- Effective Team Collaboration
- Training Needs Assessment
- Virtual Training Delivery
- Training Material Evaluation
Certification
- Epic ClinDoc Accreditation
Languages
Spanish
Limited Working
ASL
Limited Working
Timeline
Epic IS Credentialed Trainer
Cook Children’s Hospital
09.2020 - Current
Lab
Cook Children’s Hospital
10.2012 - 09.2020
Quest Diagnostics
08.2008 - 10.2012
Associates of Arts -
TCCD
Similar Profiles
SUSANA MONTESSUSANA MONTES
PRN Spanish Medical Interpreter at Cook Children’s HospitalPRN Spanish Medical Interpreter at Cook Children’s Hospital
Alma R. LozanoAlma R. Lozano
Practice Manager II at Cook Children’s Ear Nose & Throat CenterPractice Manager II at Cook Children’s Ear Nose & Throat Center
Elizabeth SchroederElizabeth Schroeder
Staff Nurse Practitioner at Cook Children’s Medical CenterStaff Nurse Practitioner at Cook Children’s Medical Center