Sandra C Garcia
El Paso,TX
Summary
Dedicated Retail Pharmacist skilled at assisting and instructing customers in proper use of medications used to treat acute and chronic medical problems. Excellent interpersonal, communication and training skills developed over 27 years of progressive experience. Well-versed in Walmart/Sam's standards and pharmacy regulations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Retail Pharmacy Manager/Retail Staff Pharmacist
Walmart
El Paso, TX
08.2007 - 03.2023
- Maintained records of inventory, sales, and customer data.
- Developed strategies to increase customer loyalty and satisfaction.
- Created schedules for pharmacy staff to ensure adequate coverage.
- Oversaw the hiring and training of new pharmacy employees.
- Monitored prescription accuracy and compliance with laws and regulations.
- Analyzed monthly sales reports to identify areas of improvement in service or product offerings.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted regular audits to verify compliance with safety standards and protocols.
- Implemented policies and procedures related to medication storage, security, record-keeping, sanitation.
- Evaluated performance of pharmacy staff members regularly through feedback sessions.
- Administered vaccines to immunize patients against communicable diseases.
- Supervised daily operations at the retail pharmacy counter.
Retail Staff Pharmacist
Sam's Wholesale Club
El Paso, TX
03.2023 - 03.2024
- Served as a resource for pharmacy technicians regarding drug information questions or inquiries from customers or other healthcare professionals.
- Ensured compliance with federal and state laws governing the practice of pharmacy.
- Managed customer service issues in an efficient manner while maintaining excellent customer relations.
- Assisted in the development and implementation of policies, procedures, and programs related to pharmacy operations.
- Provided patient counseling on prescription medications, over-the-counter products, health care maintenance, and disease management.
- Developed strategies for improving workflow efficiency within the pharmacy department.
- Administered flu and other immunizations.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Collaborated with physicians, nurses, and other healthcare personnel to provide optimal pharmaceutical care to patients.
Education
Bachelor of Science - Pharmacy
University of New Mexico
Albuquerque, NM12-1996
Skills
- Retail Pharmacy Procedure Knowledge
- Immunization Services
- Customer Loyalty And Retention
- Medication Inventory Management
Certification
- CPR certified
Languages
spanish
Native/ Bilingual
Accomplishments
- Recognize as Pharmacy Employee of the Month - April 2023
Timeline
Retail Staff Pharmacist
Sam's Wholesale Club
03.2023 - 03.2024
Retail Pharmacy Manager/Retail Staff Pharmacist
Walmart
08.2007 - 03.2023
Bachelor of Science - Pharmacy
University of New Mexico
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