Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Sandra Gonzalez

Palmdale,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
years of professional experience

Work History

California Psych Care

Behavior Interventionist
06.2022 - Current

Job overview

  • Working with diverse populations
  • Staying organized and detail-oriented
  • Complete daily session notes, ensuring no errors
  • Maintain records and confidentiality
  • Double check notes and records for accuracy
  • Remain professional in difficult or unexpected situations
  • Helped students build skills to navigate typical academic and social situations.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Home Goods

Markdowns Associate
08.2021 - 06.2022

Job overview

  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Nordstrom Rack

Stockroom Associate
10.2020 - 12.2020

Job overview

  • Prepare merchandise to go onto sales floor, hang clothes, add sensors, prices, make sure items are ready to be sold and set out
  • Ring up customers purchases
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Shelved new and returned inventory according to proper storage procedures.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.

Macy’s

Beauty Advisor
08.2019 - 06.2020

Job overview

  • Customer service, teamwork, reaching set goals, cash handling, product replenishment, organizing, maintaining a welcoming work environment, reconciling cash registers, data entry, providing an open environment for customers, greeting, perform store inventory, department inventory, train
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Processed payments, entering sales in register for prompt customer service.

Ulta Beauty

Beauty Advisor
10.2018 - 08.2019

Job overview

  • Arranged merchandise to present visually appealing displays and attract clientele
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices
  • Identified skin and hair needs of customers to provide assistance in choosing best products
  • Enrolled 80% of clientele into beauty program
  • Created inviting environment for customers by maintaining store organization and cleanliness
  • Used in-store system to locate inventory and place special orders for customers
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions

Marshalls

Sales Associate
08.2018 - 08.2019

Job overview

  • Customer service, cash handling, interacting with customers, markdowns, teamwork, providing outstanding customer service, answering customers questions
  • Prepared merchandise for sales floor by pricing or tagging
  • Solved customer challenges by offering relevant products and services
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Assessed customer needs and utilized suggestive selling techniques to drive sales

Macy’s

Sales Associate
11.2017 - 12.2017

Job overview

  • Seasonal women shoes sales associate
  • Cash handling, bringing out product to customers, check- ing in on clients, maintaining a neat work area, teamwork, reaching set sales goals

Aviva Family and Children's Services

Support Services Administrative Assistant
02.2016 - 01.2017

Job overview

  • Answering multi-line phone system directing calls and inquiries to appropriate person or department
  • Performed basic office duties, such as making copies, ordering supplies, sorting and distributing daily mail and packages
  • Problem solving within five separate locations
  • Interact with different populations including volunteers, Department of Mental Health, Department of Child and Family Services, and birth parents
  • Training
  • Complying with HIPAA regulations
  • Filing

Old Navy

Sales Associate
09.2015 - 11.2015

Job overview

  • Secretarial duties, money management, teamwork, organizing the office space, keeping the fit- ting room in an organized and orderly state, dealing with difficult personalities, training

Goudy Honda

Cashier
05.2013 - 07.2014

Job overview

  • Experience with cashiering, faxing, answering multi-line telephones, helping customers, answer- ing customers questions, balancing out money at the end of each shift, training

Easy Spirit

Sales Associate
05.2012 - 06.2013

Job overview

  • Cashiering, stocking, bringing shoes out to the customer

Education

Sonoma State University
Rohnert Park, CA

Bachelor of Arts from Sociology
05.2016

Skills

  • Multitasking Strengths
  • Navigational Skills
  • Behavior Redirection
  • Treatment Protocols
  • Active Listening
  • Autism and Spectrum Disorders
  • Problem-Solving Skills
  • Positive Reinforcement Strategies
  • Data Entry
Availability
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friday
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Timeline

Behavior Interventionist

California Psych Care
06.2022 - Current

Markdowns Associate

Home Goods
08.2021 - 06.2022

Stockroom Associate

Nordstrom Rack
10.2020 - 12.2020

Beauty Advisor

Macy’s
08.2019 - 06.2020

Beauty Advisor

Ulta Beauty
10.2018 - 08.2019

Sales Associate

Marshalls
08.2018 - 08.2019

Sales Associate

Macy’s
11.2017 - 12.2017

Support Services Administrative Assistant

Aviva Family and Children's Services
02.2016 - 01.2017

Sales Associate

Old Navy
09.2015 - 11.2015

Cashier

Goudy Honda
05.2013 - 07.2014

Sales Associate

Easy Spirit
05.2012 - 06.2013

Sonoma State University

Bachelor of Arts from Sociology
Sandra Gonzalez