Sandra Hollenbach
Houston,PA
Summary
Most of my job history has been in customer sales and service. I have also raised 5 children during the past 30 years. I have a remarkable phone presence when dealing with customers. I was a caregiver for two terminally ill patients. One was my grandmother, while pregnant and the other was my husband who we lost in 2019. I still have 2 children to raise. I am seeking employment to enrich our lives and show my children that independence and hard work will pay off in the end. My end goal is to buy a house and be able to afford it.
Overview
28
28
years of professional experience
Work History
Housekeeper
Independent
01.1997 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
Caregiver
Independent
02.2018 - 05.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Estimator Coordinator
Cassik Contracting
10.2018 - 03.2019
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
- Collaborated with project managers to ensure accurate scheduling and resource allocation, improving overall project efficiency.
- Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
- Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
- Analyzed subcontractor bids for completeness and accuracy, ensuring alignment with project requirements and budgets.
- Contributed to company success by consistently meeting or exceeding target profit margins on awarded projects.
- Enhanced communication between departments by providing detailed cost breakdowns and explanations for project bids.
- Implemented new software tools to enhance estimation precision and speed, significantly cutting down preparation time.
Hiring and Recruiting Manager
JAK Productions
07.2009 - 07.2011
- Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
- Developed comprehensive reporting systems to track recruitment metrics, enabling data-driven decision-making and continuous process improvement.
- Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.
- Organized career fairs and networking events to increase community visibility and attract potential candidates from various industries and backgrounds.
- Maintained compliance with federal, state, and local employment laws throughout the entire hiring process, minimizing legal risks faced by the organization.
- Collaborated with department heads to identify staffing needs and develop customized recruitment plans tailored to each team''s requirements.
- Conducted detailed job analyses to ensure job descriptions accurately reflected roles, attracting more qualified candidates.
- Developed and implemented comprehensive onboarding program for new hires to accelerate their integration into team.
- Facilitated team-building activities to strengthen collaboration and morale among recruiting team.
- Developed training programs for hiring managers on effective interviewing techniques to improve selection process.
- Coached and mentored junior recruiters, providing guidance and support to enhance their skills and performance.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Recruited top talent to maximize profitability.
Caregiver
Triple Services
08.2003 - 10.2004
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
GED -
Canon McMillian High School
Canonsburg, PA10.1995
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Bed making proficiency
- Kitchen Cleaning
- Residential Cleaning
- Hospitality background
- Dusting furniture
- Customer service-focused
Timeline
Estimator Coordinator
Cassik Contracting
10.2018 - 03.2019
Caregiver
Independent
02.2018 - 05.2019
Hiring and Recruiting Manager
JAK Productions
07.2009 - 07.2011
Caregiver
Triple Services
08.2003 - 10.2004
Housekeeper
Independent
01.1997 - Current
GED -
Canon McMillian High School
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