Sandra Howard Holt
Harrah,OK
Overview
29
29
years of professional experience
Work History
Mystery Shopper
Shoppers, Inc
Broken Arrow, Oklahoma
06.2009 - Current
- Worked independently with minimal supervision.
- Prioritized tasks and projects to meet tight deadlines.
- Exceptional computer skills
- Prepared working papers, reports and supporting documentation for audit findings.
Pharmacy Technician
Walgreens Pharmacy
Midwest City, Oklahoma
11.2008 - 11.2010
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked automated medication dispensing equipment.
Customer Service Specialist
Fluidart Technologies
Oklahoma City, Oklahoma
02.1999 - 09.2010
- Answered average of 90 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
- Used Excel and Quickbooks databases to total, debit and credit accounts.
Marketing Manager
Campus Dimensions
Philadelphia, PA
01.1997 - 02.1999
- Briefed senior executives on monthly projections, product launches and other marketing plans.
- Set up, completed and tracked customer surveys for local, regional and national campaigns.
Education
High School Diploma -
Norman High School
Norman, OK05.1979
Timeline
Mystery Shopper
Shoppers, Inc
06.2009 - Current
Pharmacy Technician
Walgreens Pharmacy
11.2008 - 11.2010
Customer Service Specialist
Fluidart Technologies
02.1999 - 09.2010
Marketing Manager
Campus Dimensions
01.1997 - 02.1999
High School Diploma -
Norman High School