Overview
Work History
Timeline
Generic

Sandra Kelley Bevill

Knoxville,TN

Overview

4
4

25+ Years of experience in customer service

Work History

Registration and Medical Records Clerk

Blount Memorial Hospital
Alcoa, TN
09.2010 - 12.2013
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Volunteer Internal Revenue Service Preparer

Internal Revenue Service, IRS
Knoxville, TN
09.2009 - 08.2010
  • Provided exceptional customer service by promptly responding to inquiries regarding the tax return process or status updates.
  • Fostered client trust through clear communication at each stage of preparation.
  • Improved overall customer satisfaction rates through attentive listening and addressing concerns promptly.
  • Demonstrated adaptability by quickly adjusting to evolving software platforms used for electronic filing of taxes.

Timeline

Registration and Medical Records Clerk

Blount Memorial Hospital
09.2010 - 12.2013

Volunteer Internal Revenue Service Preparer

Internal Revenue Service, IRS
09.2009 - 08.2010

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Sandra Kelley Bevill