Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra L. Boswell

Richmond,TX

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 75+.

Overview

16
16
years of professional experience

Work History

Warehouse Manager

NCR
05.2022 - 12.2022
  • Planned and coordinated pick, pull, pack, and shipping operations of ATMs and small parts for projects, and one–off demands to achieve KPIs
  • Used multiple Oracle Cloud ERP systems to plan and organize warehouse shipping and distribution of inventory via small/large truckloads.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.

Fleet Manager

US Auto Logistics
11.2020 - 12.2021
  • Managed the daily activities of both intrastate and interstate drivers by setting goals & priorities based on network vehicle needs
  • Investigated vehicle pickup and delivery exceptions, collating data requisite to the filing of claims, and monitoring the process in accordance with governing regulations and industry precedents
  • Acted as a liaison with new & existing brokers to ensure client needs were met in accordance with vehicle delivery and customer service KPI standards & SOP’s
  • Fostered external & internal relationships to ensure efficiency, growth and profit.

Station Operations Manager

FedEx
01.2005 - 07.2019
  • Supervised all aspects of the ground transportation operations by solving daily issues relating to flight arrivals and route assignments/restructures for station staff of 350+ employees
  • Provided organizational and environmental safety leadership by achieving “exceptional” control self-monitoring audit results for 10+ years
  • Served as sole hiring manager and led all activities related to recruiting, hiring, and training requirements for level 5 station operation
  • Managed warehouse inventory processes and successfully executed shipping and receiving goals.

Education

Business Administration

University of Phoenix
2023

Business Administration

Vanguard University
1998

Skills

  • Carrier Negotiations
  • Order Picking and Processing
  • Operational Efficiency and Safety
  • OSHA Standards
  • Customer Care
  • Environmental Concerns
  • Personnel Counseling
  • Shipping and Receiving
  • Budget Controls
  • ERP Software
  • Hiring and Training
  • Operations Management
  • Transportation Activity Management
  • Verbal and Written Communication
  • Multiple Priorities Management
  • Performance Evaluations
  • Quality Management
  • Conveyor Systems
  • Fleet Dispatching
  • Distribution and Warehousing
  • Team Coaching
  • Continuous Improvement Projects
  • Logistics Coordination
  • Facility Maintenance
  • Conflict Resolution
  • Web-Based Logistics Information Systems
  • Supply Chain Solutions
  • Route Optimization
  • Safety Regulations Implementation
  • Leadership
  • Logistics

Timeline

Warehouse Manager

NCR
05.2022 - 12.2022

Fleet Manager

US Auto Logistics
11.2020 - 12.2021

Station Operations Manager

FedEx
01.2005 - 07.2019

Business Administration

University of Phoenix

Business Administration

Vanguard University

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Sandra L. Boswell