Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sandra L Garcia

Mesa,AZ

Summary

Motivated professional with several years of experience juggling multiple priorities to keep the company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance, and guiding and motivating new talent.

  • Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels, and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences, and efficient clinical workflows.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Manager

QuikTrip
Mesa, AZ
12.2007 - Current
  • Implemented quality control measures to uphold company standards.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.

Phlebotomist

Sonora Quest Laboratories
Mesa, AZ
11.2022 - 07.2023
  • Provided excellent customer service while interacting with patients.
  • Prepared and packaged specimens for courier transport.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Processed samples accurately and efficiently.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Verified patient information prior to specimen collection.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Educated patients on specimen collection procedures and post-draw care.
  • Monitored patients for adverse reactions and provided immediate care as needed.

Education

High School Diploma -

Franklin High School
Highland Park, CA
06-1989

Some College (No Degree) -

Pasadena City College
Pasadena, CA

Some College (No Degree) - Phlebotomy

Arizona Medical Training Institute
Mesa, AZ

Skills

  • Quality control
  • Customer service
  • Employee training
  • Operational strategy
  • Performance management
  • Safety Standards Compliance
  • Team collaboration
  • Patient education
  • Data entry
  • Safety procedures
  • Specimen processing
  • Blood specimen storage
  • Patient preparation
  • Attention to detail
  • First Aid/CPR Certified
  • Multitasking Abilities
  • Maintain confidentiality

Certification

Certified Phlebotomy

Languages

Spanish
Professional

Timeline

Phlebotomist

Sonora Quest Laboratories
11.2022 - 07.2023

Assistant Manager

QuikTrip
12.2007 - Current

High School Diploma -

Franklin High School

Some College (No Degree) -

Pasadena City College

Some College (No Degree) - Phlebotomy

Arizona Medical Training Institute
Sandra L Garcia