Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sandra L. Gorosave

Vallejo,CA

Summary

Enthusiastic Tax Professional experienced in Complex tax returns. Applies in-depth knowledge of tax code protocols to optimize returns. Personable and thorough with 8 years of industry expertise.

Overview

1
1
Language
3
3
Certifications
10
10
years of professional experience

Work History

Fulfillment Associate/ TDR

Amazon Fulfillment
Amazon - Moreno Valley, CA, Ca.
06.2020 - 06.2021

TDR (trailer dock release ) I make sure the truck are safely secure to the dock and all gear is stable and operational. forklift operation consist of a variety of task including unloading any trucks and stowing pallets in reserve racks.

Customer Service Representative

Wells Fargo & Company Remittance Center
Concord, CA
09.2015 - 03.2016

Checked to ensure that appropriate changes were made to resolve customers' problems.

Executed daily operations of accounts payments.

Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Contacted customers in order to respond to inquiries and to notify them of claim investigation results and any planned adjustments.

Solicited sale of new and additional services and products.

Responsible for update accounts payments.

Data Entry/Income Tax Preparer

Liberty Tax .
Concord, CA
01.2014 - 04.2015

Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.

Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry, and procedures.

Computed taxes owed and overpaid, using adding machines and personal computers, and completed entries on forms, following tax form instructions and tax tables.

Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.

Cashier /Customer Service Representative

Costco
Antioch, CA
09.2013 - 12.2013

Received payment by cash, check, credit cards, vouchers, and

automatic debits.

Executed daily operations of check payments and invoices.

Offered customers carry-out service at the completion of transactions.

Executed daily operations of accounts payments.

Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.

Cashier/Sales Associate

Coach Outlet
Cabazon, CA
09.2009 - 11.2011

Issued receipts, refunds, credits, and change due to customers.

Executed daily operations of display decorations.

Offered customers carry-out service at the completion of transactions.

Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately

Calculated total payments received during a time period, and reconciled this with total sales.

Received payment by cash, check, credit cards, vouchers, and automatic debits.

Paralegal Assistant /Customer Service Associate

Latino Services
Perris, CA
02.2004 - 07.2008

Prepared affidavits and other documents, maintained document file, and filed pleadings with court clerk.

Prepared legal documents, including briefs, pleadings, appeals, wills and contracts.

Wrote, designed and produced simple complex immigration forms and divorce documents prepared legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.

Prepared Immigration forms such N-400, I-90, I-130, N-600, etc.

Reviewed financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns.

Education

GED -

Calexico High School
Calexico, CA

Certification - Taxation

Mt San Antonio College
Chino, CA
09.2013 - 12.2013

Skills

    Shipping and receiving

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Certification

Certified [TDR], [Amazon] - [trailer dock release

Timeline

Fulfillment Associate/ TDR

Amazon Fulfillment
06.2020 - 06.2021

Customer Service Representative

Wells Fargo & Company Remittance Center
09.2015 - 03.2016

Data Entry/Income Tax Preparer

Liberty Tax .
01.2014 - 04.2015

Cashier /Customer Service Representative

Costco
09.2013 - 12.2013

Certification - Taxation

Mt San Antonio College
09.2013 - 12.2013

Cashier/Sales Associate

Coach Outlet
09.2009 - 11.2011

Paralegal Assistant /Customer Service Associate

Latino Services
02.2004 - 07.2008

GED -

Calexico High School
Sandra L. Gorosave