SANDRA L SMITH
Port Richey,FL
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
35
35
years of professional experience
Work History
Dispensary Associate
Trulieve
02 2023 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
LPN
ARCADIA HEALTH CARE
04.1998 - 10.2010
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes
- Observed strict confidentiality and safeguarded all patient-related information.
Health Unit Coordinator
NORTHBAY MEDICAL CENTER
12.1996 - 09.1997
- Created and maintained accurate and confidential patient files according to regulatory mandates
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow
- Helped patients complete paperwork and explained processes and procedures.
Medical Records Clerk
NORTHBAY MEDICAL CENTER
06.1994 - 12.1995
- Disseminated information to correct department, individual or outside location
- Verified, updated and entered patient information into system
- Worked with speed, efficiency and accuracy to process documentation and complete projects.
Sales Associate
R.S. SUPPLY, INC
11.1989 - 05.1994
- Operated cash register, collected payments, and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
CERTIFICATE: PRACTICAL NURSING -
12.1997
CERTIFICATE: HEALTH UNIT COORDINATION -
12.1996
GED -
08.1993
Skills
- Cash register operation
- Software Proficiency
- Attention to Detail
- Problem-Solving
- Multitasking Abilities
- Customer Service
Timeline
LPN - ARCADIA HEALTH CARE
04.1998 - 10.2010
Health Unit Coordinator - NORTHBAY MEDICAL CENTER
12.1996 - 09.1997
Medical Records Clerk - NORTHBAY MEDICAL CENTER
06.1994 - 12.1995
Sales Associate - R.S. SUPPLY, INC
11.1989 - 05.1994
Dispensary Associate - Trulieve
02 2023 - Current
Pasco-Hernando State College - CERTIFICATE: PRACTICAL NURSING,
Pasco-Hernando State College - CERTIFICATE: HEALTH UNIT COORDINATION,
Schwettman Adult Education - GED,