Summary
Work History
Education
Skills
Timeline
pwb

Sandra M Walker-Redenius

Willits,CA

Summary

Professional, experienced, prepared, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Therapetuic skills coach

Redwood Community Services
631 Orchard Ave, Ukiah CA 95482
06 2023 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Monitored clients progress and adapted treatment plans to meet changing needs.
  • De-escalated stressful situations through individual crisis interventions.
  • Advocated for clients rights, navigating complex systems to secure necessary resources and benefits.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Collaborated with schools to address students social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Collaborated with other coaches to share best practices, enhancing overall coaching quality across the organization.

Food Handler

SUBWAY®Restaurants
Willits, CA
02 2023 - 06 2023
  • Preparing food, maintaining a clean work environment, creating a fun and light atmosphere for customers, as well as closing and till management.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Utilized proper food handling techniques to minimize cross-contamination risks and the potential for foodborne illnesses.
  • Maintained high customer satisfaction levels by preparing orders accurately.
  • Recommended changes to help increase team productivity and align menu more closely with customer preferences.

Sales Associate

Dollar Tree
Willits, CA
07 2022 - 01 2023
  • Creating and maintaining a safe store environment for customers, employees, and associates
  • Maintaining a till, running an electronic cash register, cleaning facilities, maintaining waste, and consistent multitasking.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Home Caregiver

Partners in care
Chico, CA
07 2020 - 05 2021
  • Creating a safe and comfortable environment for my patients within the home, cooking, maintaining cleanliness, helping with finances and activelyengaging in enhancing quality of life by providing emotional security as well as support.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted patients with self-administered medications.
  • Built strong relationships with clients to deliver emotional support and companionship.

Barista

Bottoms Up Espresso
Chico, CA
10 2019 - 06 2020
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Lifeguard

Willits City Pool
Willits, CA
06 2017 - 08 2018
  • Facility sanitation, organize legal consent forms and facility use records, administer First Aid/CPR for public safety as needed, andprovide swim lessons for infants and children between the ages of 4 - 6 years
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Customer service

Willits Property Management
Willits, CA
05 2018 - 09 2018
  • Filing confidential information, processing property rental payments, providing receipts to customers to verify payments, andchecking consumers’ credit scores
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Education

Butte College
Butte, Oroville, Ca
September.2019

Willits High School
Willits, CA
June.2019

Mendocino Community College
June.2017

American Sign Language 201 -

North County Center
Willits, CA

Skills

  • Public speaking
  • Teambuilding
  • Cultural Awareness
  • Planning and Coordination
  • Critical Thinking
  • Dependable and Responsible

Timeline

Therapetuic skills coach

Redwood Community Services
06 2023 - Current

Food Handler

SUBWAY®Restaurants
02 2023 - 06 2023

Sales Associate

Dollar Tree
07 2022 - 01 2023

Home Caregiver

Partners in care
07 2020 - 05 2021

Barista

Bottoms Up Espresso
10 2019 - 06 2020

Lifeguard

Willits City Pool
06 2017 - 08 2018

Customer service

Willits Property Management
05 2018 - 09 2018

Butte College

Willits High School

Mendocino Community College

American Sign Language 201 -

North County Center

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Sandra M Walker-Redenius