Dynamic Catering Manager with a proven track record at Eurest Dining Services, expertly managing events to surpass client expectations. Skilled in event planning and staff leadership, adept at coordinating seamless catering experiences. Achieved consistent client satisfaction through meticulous planning and execution, leveraging both hard skills in inventory management and soft skills in team training.
Overview
23
23
years of professional experience
Work History
Cashier Manager
Eurest Dining Services/ Raytheon
01.2002 - 12.2007
Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
Quickly and accurately counted drawers at start and end of each shift.
Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
Resolved customer complaints quickly to maintain customer satisfaction.
Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Catering Manager
Eurest Dining Service/Bell Helicopter Textron
01.2008 - 12.2013
Successfully managed a diverse range of events including corporate functions, and special occasions, consistently exceeding client expectations.
Hired and trained both permanent and temporary staff members.
Handled catering scheduling, ordered food and planned events.
Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
Worked with chefs to plan menus according to client needs and budgets.
Laboratory Technician Assistant 1
Ut Southwestern Medical Center
01.2014 - Current
Oversee items in inventory and reordered before supplies diminished.
Troubleshoot and resolve equipment and machinery issues.
Monitor and documented safety standards to verify compliance.
Collaborate with fellow lab assistants to streamline processes and improve overall productivity.
Operate specialized laboratory equipment such as sterilizers and autoclaves with precision to generate reliable clean glassware for researchers and students.
Operate and perform preventative maintenance on laboratory equipment and instruments.
Train new laboratory personnel to apply proper machinery techniques and best practices.
Maintain safe, tidy and organized laboratory environment for accurate test results.
Ensure proper handling of hazardous materials according to safety protocols, minimizing risk of accidents or injuries in the lab and autoclave suite.
Assist in maintaining a clean and organized lab environment, ensuring accuracy and safety during experiments.
Manage inventory of laboratory supplies, placing orders when necessary to avoid stock shortages that could delay experiments or research projects.
Maintain a safe and secure laboratory environment by following standard operating procedures and adhering to all safety regulations.
Conduct routine equipment maintenance, prolonging instrument lifespan and optimizing performance.