Sandra Sue Reynolds
Sedalia,MO
Summary
Friendly and empathetic with excellent communication skills as concierge/administrative assistant in a senior living/assisted living community. Experienced in developing personal relationships of trust and friendship with senior residents and their families. Experienced with managing front desk activities and maintaining welcoming atmosphere for all visitors. Positive and upbeat with strong relationship-building abilities.
Overview
22
22
years of professional experience
Work History
Residential Concierge/Administrative Assistant
Primrose Retirement Communities
11.2021 - Current
- Organized and detail-oriented with a strong work ethic.
- Maintain confidentiality of sensitive information, adhering strictly to HIPAA regulations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Greet incoming visitors and families professionally and provide friendly, knowledgeable assistance.
- Answer central telephone system and direct calls accordingly.
- Maintain and update information in computer systems.
- Advocate resident's concerns to appropriate personnel.
Retail Shift Lead/Inventory Manager
Walgreens
03.2003 - 11.2021
- Provided outstanding customer service in all departments of a retail drug store.
- Assisted in the pharmacy during peak periods.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided exceptional customer service while handling returns or exchanges, maintaining customer loyalty.
- Ensured accurate ordering to maintain adequate stock levels of merchandise.
- Created and updated regular inventory reports and records.
- Implemented plan-o-grams in a timely manner and with accuracy.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Opened the store for daily operations and ensured end-of-day closing was secured.
Education
Associate of Arts - Speech And Theater
State Fair Community College
Sedalia, MOSkills
- Strong work ethic
- Telephone etiquette
- Exceptional communication
- Interpersonal communications
- Administrative support
- Relationship building
- Discreet confidentiality
- Multitasking and organization
Timeline
Residential Concierge/Administrative Assistant
Primrose Retirement Communities
11.2021 - Current
Retail Shift Lead/Inventory Manager
Walgreens
03.2003 - 11.2021
Associate of Arts - Speech And Theater
State Fair Community College
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