Sandre Parr
Chicago,IL
Summary
Security Professional/ Social work specialist with extensive communication and computer skills. Experience employee hiring, performance management and time management. Skilled at building relationships with clients and staff across all levels. Proficient with Microsoft Excel and minimal computer programming.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Aide
INNER VOICE, INC
02.2023 - Current
- communicating effectively with clients to help reach goals set goals, transporting clients to housing or appointments, keeping logs of every entry/exit of clients into the facility, providing drug and breathalyzer tests.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Increased medication and medical terminology knowledge through research and continuing education.
- Remained alert to problems or health issues of clients and competently responded.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Managed resident disputes calmly and professionally; facilitated resolutions that respected individual preferences while preserving overall harmony within the community.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Site Manager
Guarded Interest Security Corp
10.2020 - 01.2023
- Training of new supervisors, implementation of new safety and security protocols, performing employee reviews of both supervisors and security officers, maintained positive relations between clients and the company, built trust with local law enforcement, used problem solving and de-escalation skills to solve multiple issues across sites.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Maintained records and logs of work performed and materials and equipment used.
- Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
Administrative Assistant
Brook & Jones Legal Services
07.2016 - 09.2022
- Assisted with electronic filings, Microsoft except data entry, systematically organizing the companies files, assisted upper management with multiple issues involving data entry and client information.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Security Officer
UNITED PROTECTION AGENCY INC.
07.2019 - 10.2021
- Customer service, theft prevention, de-escalation.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Sales Representative
Jonarr Auto Sales
09.2018 - 07.2019
- Stocking new inventory, cleaning and marketing of new inventory, customer service and on floor sales, helped increase sales by 15% with innovative marketing strategies utilizing social media.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Chief Operating Officer
Bottom Line Security
04.2017 - 09.2018
- Maintain clear communication between upper management and clients, supervision of security officers, maintaining safety protocols across all sites, train new security officers on safety protocols, secured over 4 work sites for the company, built trust with clients and local law enforcement.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Package Handler
UPS
08.2015 - 01.2016
- Unload/lid packages, sort small packages, assist with loading bulk, helped speed up production across many departments.
- Followed safety regulations to maintain safe work environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Highschool Diploma -
CICS Longwood
Chicago, IL07.2013
Skills
- Computer Science
- Social Work
- Microsoft Excel
- Deep tissue massage
- Computer skills
- Time management
- DocuSign
- Data entry
- Loss prevention
- Crisis Intervention
- Intake Experience
- Microsoft Powerpoint
- Crisis Management
- Problem Resolution
- CPR Certified
Certification
- Driver's License, Indefinite
- CPR Certification, 07/01/23 to 07/31/25, Heart Saver, First Aid CPR/AED
- Personal information Security Training, 07/01/24 to 07/31/25
- Impact of Trauma on Youth, 07/01/24 to Present
- Crisis De-escalation, 06/01/24 to Present
- Housing First - 201, 07/01/24 to Present
- Mental Health First Aid, 03/01/23 to 03/31/26
- Case Management Engagement, 06/01/23 to Present
- Crisis Intervention and De-Escalation, 04/01/23 to Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Residential Aide
INNER VOICE, INC
02.2023 - Current
Site Manager
Guarded Interest Security Corp
10.2020 - 01.2023
Security Officer
UNITED PROTECTION AGENCY INC.
07.2019 - 10.2021
Sales Representative
Jonarr Auto Sales
09.2018 - 07.2019
Chief Operating Officer
Bottom Line Security
04.2017 - 09.2018
Administrative Assistant
Brook & Jones Legal Services
07.2016 - 09.2022
Package Handler
UPS
08.2015 - 01.2016
Highschool Diploma -
CICS Longwood
- Driver's License, Indefinite
- CPR Certification, 07/01/23 to 07/31/25, Heart Saver, First Aid CPR/AED
- Personal information Security Training, 07/01/24 to 07/31/25
- Impact of Trauma on Youth, 07/01/24 to Present
- Crisis De-escalation, 06/01/24 to Present
- Housing First - 201, 07/01/24 to Present
- Mental Health First Aid, 03/01/23 to 03/31/26
- Case Management Engagement, 06/01/23 to Present
- Crisis Intervention and De-Escalation, 04/01/23 to Present
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