Sandrea Darby
Chicago,IL
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
12
12
years of professional experience
Work History
Housekeeper
Cragun's Resort
04.2023 - 10.2023
- Disposed of trash and recyclables each day to avoid waste buildup.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Housekeeper
Yellowstone Club And Ski Resort
10.2022 - 04.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Sales Representative
Redsun Wholesales And Haberdashery
02.2012 - 10.2018
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
Albert Town High School
Albert Town Trelawny Jamaica.07.2008
Skills
- Window Cleaning
- Customer Service
- Laundry Management
- Cleaning Techniques
- Restroom Detailing
- Guest Relations
- Residential Cleaning
- Supply Inventory Management
- Infection Control
- Cleaning and Organizing Abilities
- Vacuuming and Sweeping
- Housekeeping
- Sorting and Washing Laundry
- Quality Assurance
- Physically Strong
- Dusting Furniture
- Teamwork
- Cleaning Bathrooms
- Folding Clean Laundry
- Ordering Cleaning Supplies
- Interior and Exterior Cleaning
- Bed making proficiency
- Adaptability and flexibility
- Time management
- Interpersonal skills
- Attention to detail
- Teamwork and collaboration
Timeline
Housekeeper
Cragun's Resort
04.2023 - 10.2023
Housekeeper
Yellowstone Club And Ski Resort
10.2022 - 04.2023
Sales Representative
Redsun Wholesales And Haberdashery
02.2012 - 10.2018
Albert Town High School
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