Summary
Overview
Work History
Education
Skills
planting veggies, and plants
Work Preference
Timeline
BusinessAnalyst
SANDREA MORGAN

SANDREA MORGAN

Beaumont,Texas

Summary

Adept at enhancing customer satisfaction and streamlining operations, I leveraged my cash handling and empathy skills at Johnson Valvoline Express to significantly improve service efficiency. Recognized for my work ethic and ability to build strong customer relations, I consistently contributed to a positive and results-driven environment, ensuring high levels of repeat business.

Overview

21
21
years of professional experience

Work History

Cashier/Retail Sales Associate

Johnson Valvoline Express
04.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Senior Caregiver/Kitchen Cook/Certified Medication Aide

Oakridge Assisted Living Home
02.2022 - 06.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
  • Reduced food waste by implementing proper storage techniques and inventory management.
  • Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
  • Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
  • Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
  • Promoted excellence in food quality and presentation for kitchen staff.
  • Contributed to increased revenue by cross-training in various culinary stations, expanding overall skill set and versatility within the kitchen team.
  • Implemented creative plating techniques that elevated dish presentations while maintaining consistency across all servings of each menu item.
  • Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
  • Utilized advanced knife skills and techniques to expertly prepare ingredients for various dishes in an efficient manner.
  • Assisted in menu development, incorporating seasonal ingredients for fresh, innovative dishes.

Kitchen Cook

Rex Chicken
11.2022 - 04.2023
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
  • Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
  • Reduced food waste by implementing proper storage techniques and inventory management.
  • Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
  • Promoted excellence in food quality and presentation for kitchen staff.
  • Contributed to increased revenue by cross-training in various culinary stations, expanding overall skill set and versatility within the kitchen team.
  • Implemented creative plating techniques that elevated dish presentations while maintaining consistency across all servings of each menu item.
  • Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
  • Assisted in menu development, incorporating seasonal ingredients for fresh, innovative dishes.
  • Utilized advanced knife skills and techniques to expertly prepare ingredients for various dishes in an efficient manner.
  • Trained new hires on kitchen procedures and best practices, fostering a positive team environment.

Cook

Church's Chicken
05.2021 - 08.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Cook

Luby's Restaurant
09.2008 - 03.2009
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.

Line Cook/Cook/Head Dishwasher

Blackeye Peas
10.2007 - 06.2008
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
  • Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
  • Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.

Main Grill Cook

Short Stop Burgers
03.2003 - 05.2004
  • Interacted with [Number] customers daily to place food orders and provide satisfactory dining experience.
  • Knowledgeable of budgeting, kitchen expenditures and food control practices to minimize daily overall food waste.
  • Earned praise from management for strong work ethic, consistently arriving early and staying late to ensure all tasks were completed efficiently.
  • Reduced workplace accidents by implementing strict adherence to safety protocols and guidelines.
  • Implemented proper food safety procedures, ensuring a clean and sanitary work environment at all times.
  • Mentored junior cooks, imparting valuable skills and techniques to improve overall team performance.
  • Received recognition for exceptional culinary skill, contributing to the restaurant''s positive reputation within the community.
  • Participated in catering events, showcasing culinary skills while promoting the restaurant brand at off-site functions.
  • Enhanced customer satisfaction by delivering high-quality, flavorful meals in a timely manner.
  • Utilized kitchen equipment to meet temperature requirements and proper display.
  • Streamlined kitchen processes for increased efficiency and improved meal quality.
  • Adapted recipes as needed based on dietary restrictions or special requests from customers, ensuring a personalized dining experience for all guests.
  • Maintained consistent cooking temperatures, producing perfectly cooked dishes with minimal wait times for guests.
  • Communicated staffing, customer needs and kitchen inventory to company management.
  • Managed inventory and maintained optimal stock levels, minimizing food waste and reducing costs.
  • Established strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting local businesses.
  • Carefully identified and notified patrons of any potential food allergens.
  • Stocked and organized kitchen supplies and equipment by lifting [Number] pounds and arranging items.
  • Successfully met high-volume demands during peak hours without sacrificing food quality or presentation standards.
  • Assisted in the training and onboarding of new hires, sharing expert knowledge and fostering a supportive team environment.
  • Completed daily food preparation and expedited service during bustling business hours.
  • Followed proper food handling procedures established by [Area of certification].
  • Conducted daily sanitizing and cleaning procedures at end of each shift before securing building.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Grilled meats and seafood to customer specifications.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Established and maintained productive staff relationships for positive working environments.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Checked freshness and quality of ingredients.
  • Restocked stations and supplies during slower periods between rushes.
  • Monitored food temperatures for proper cooking and safe consumption.

Education

GED -

San Marcos/ Job Corps
San Marcos, TX
05.2002

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Money Handling
  • Reliability and punctuality
  • Customer Relations

planting veggies, and plants

I took Agricultural Sciences because I wanted to start my own farm to table business.

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Flexible work hoursPaid time off401k matchPaid sick leaveHealthcare benefitsCompany CultureWork-life balanceWork from home optionPersonal development programsTeam Building / Company Retreats

Timeline

Cashier/Retail Sales Associate

Johnson Valvoline Express
04.2024 - 05.2024

Kitchen Cook

Rex Chicken
11.2022 - 04.2023

Senior Caregiver/Kitchen Cook/Certified Medication Aide

Oakridge Assisted Living Home
02.2022 - 06.2023

Cook

Church's Chicken
05.2021 - 08.2021

Cook

Luby's Restaurant
09.2008 - 03.2009

Line Cook/Cook/Head Dishwasher

Blackeye Peas
10.2007 - 06.2008

Main Grill Cook

Short Stop Burgers
03.2003 - 05.2004

GED -

San Marcos/ Job Corps

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SANDREA MORGAN