Sandrea Wilkins
Customer Service
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Para Professional
Upper Darby High School
Upper Darby, PA
11.2019 - 06.2021
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Handed out classroom materials, like pencils, paper and crayons.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared learning materials, helping teachers prepare for daily instruction.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Food Service Worker
Fresh Grocers
Philadelphia, PA
09.2017 - 10.2019
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Prep Cook
Olive Garden Restaurant
Philadelphia, PA
08.2014 - 09.2017
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Trained and assisted new kitchen staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
Diploma - Business
West Philadelphia High School
Philadelphia, PASkills
Classroom support
Lesson Planning
Social development and integration
Educational assistance
Teacher Support
Child development
Timeline
Para Professional
Upper Darby High School
11.2019 - 06.2021
Food Service Worker
Fresh Grocers
09.2017 - 10.2019
Prep Cook
Olive Garden Restaurant
08.2014 - 09.2017
Diploma - Business
West Philadelphia High School