Summary
Overview
Work History
Education
Skills
Timeline
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Sandreesia Williams

West Helena,AR

Summary

A dynamic banking professional with extensive experience at Partners Bank, I have demonstrated excellence in loan processing and customer service. I possess a proven ability to manage time effectively while ensuring compliance with banking regulations. Recognized for my attention to detail and strong communication skills, I consistently deliver exceptional results in a progressive organization.

Overview

9
9
years of professional experience

Work History

Loan Assistant

Partners Bank
Helena , AR
01.2024 - Current
  • Worked closely with loan officers to ensure the timely completion of all necessary paperwork associated with each loan account.
  • Request an appraisal and conduct title work requests as necessary.
  • Collaborate with Earl Whaley to ensure that insurance policies are current.
  • Assist with exceptions.
  • Request the necessary documents to facilitate the loan process.
  • Assisted with the preparation and closing of loan documents.
  • Scanned and uploaded loan and related documents into the DMS.

Customer Solution Specialist

Partners Bank
West Helena, AR
11.2019 - 01.2024
  • I facilitated the opening of new accounts and provided services to existing customers based on their financial requirements, which included Individual Retirement Accounts (IRAs), Certificates of Deposit (CDs), safe deposit boxes, and other fundamental branch operations.
  • Promoted and marketed banking products to clients.
  • Provided assistance as a personal teller whenever necessary.
  • I have successfully executed stop payments, resolved Visa debit disputes, performed account maintenance, processed check orders, and facilitated wire requests, among other tasks.
  • I provided training for both new and existing employees.



Deposit Service Specialist

Partners Bank
Helena, AR
09.2018 - 11.2020
  • Collaborated with the Bank Secrecy Act (BSA) to ensure that accurate information was provided, including Customer Identification Programs (CIPs), Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), holds, and additional relevant documents.
  • Fulfilled customer inquiries pertaining to modifications to accounts and additional matters.
  • Handled unpostable reports.
  • Resolved bank-related questions or issues via phone and in person.

Universal Banker

Partners Bank
Helena, AR
07.2018 - 09.2018
  • Balance teller drawers regularly throughout the day according to established procedures.
  • Welcomed customers and offered pleasant service during the entire transaction.
  • Responded and assisted customers with account inquiries and updates.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Processed deposits, withdrawals, loan payments, and other financial transactions.

Cashier

JBs Liquor Store
Helena, AR
07.2020 - 06.2023

Talemetry

Helena Regional Medical Center
Helena, AR
05.2016 - 07.2018

Education

High School Diploma -

Dusable Leadership Academy
Chicago, IL
05.2009

Some College (No Degree) - General Studies

Kennedy King College
Chicago, IL

Skills

  • Loan processing
  • Time management
  • Attention to detail
  • Loan origination
  • Banking regulations
  • Professionalism
  • Effective communication
  • Strong sense of banking ethics
  • Reliable
  • Flexiable

Timeline

Loan Assistant

Partners Bank
01.2024 - Current

Cashier

JBs Liquor Store
07.2020 - 06.2023

Customer Solution Specialist

Partners Bank
11.2019 - 01.2024

Deposit Service Specialist

Partners Bank
09.2018 - 11.2020

Universal Banker

Partners Bank
07.2018 - 09.2018

Talemetry

Helena Regional Medical Center
05.2016 - 07.2018

High School Diploma -

Dusable Leadership Academy

Some College (No Degree) - General Studies

Kennedy King College

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Sandreesia Williams