Sandria WhiteBrown
Patient Care
Philadelphia
Summary
Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Adept in caring for up to 3 children while preparing meals and managing personal,and educational activities for each child.
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Babysitter
Saraya Marshall
Philadelphia, PA
10.2022 - 12.2022
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Monitored children's play activities to verify safety.
- Made healthy snacks and meals for 1 child.
Patient Care Taker
Shirley Cohen/Bruce Cohen
Jenkintown, PA
02.2020 - 09.2022
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Home Health Aide
Christine And Robert Briggs
Philadelphia, PA
01.2017 - 10.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Followed nutritional plans to prepare optimal meals.
Dental Receptionist
All Smiles Dental
Jamaica West Indies
01.2014 - 10.2016
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Completed patient referrals to other medical specialists.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Managed office bookkeeping with insurance billing and patient payments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages for one physician, and two Hygienists, scheduling appointments and handling patient inquiries.
- Collaborated with assistants one doctor to prepare and set up rooms with adequate supplies and equipment.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Kept detailed records of office inventories and placed orders for more supplies.
Records Clerk
Andrews Memorial Hospital
Kinston Jamaica West Indies
07.2007 - 03.2012
- Assisted with typing, data entry and answering incoming calls as required.
- Updated records with new information.
- Followed confidentially regulations to maintain privacy.
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Checked daily incoming paperwork and documents and made copies before filing.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
- Maintain 100% efficiency for large record volume organization.
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Dental Assistant
Andrews Memorial Hospital
Kingston Jamaica West Indies.
07.2007 - 03.2012
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Sterilized rooms and prepped equipment and instruments for various procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Documented patient dental health information, medical history and vital signs for future reference.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Use to document and maintain patient information and health background.
- Typed patient data into computer system using Quick Books while following privacy laws and maintaining high level of accuracy.
Education
No Degree - CERTIFICATE IN ELECTRONIC HEALTH RECORDS.
Community College of Philadelphia
Philadelphia, PA03.2023
CUSTOMER RELATIONS & TELEPHONE TECHNIQUES
THE UNIVERSITY OF THE WEST INDIES JAMAMAICA W.I.
ST ANDREW JAMAICA01.2013
No Degree - Office Supervision And Management
UNIVERSITY OF THE WEST INDIES CAMPUS JAMAICA
SAINT ANDREW, JAMAICA WEST INDIES.01.2013
Skills
- Age-Appropriate Routines
- Parental and Guardian Assistance
- Following Directions
- Changing Diapers
- Meal Planning and Preparation
- Bathing and Dressing
- Maintaining Safe Environment
Timeline
Babysitter
Saraya Marshall
10.2022 - 12.2022
Patient Care Taker
Shirley Cohen/Bruce Cohen
02.2020 - 09.2022
Home Health Aide
Christine And Robert Briggs
01.2017 - 10.2019
Dental Receptionist
All Smiles Dental
01.2014 - 10.2016
Records Clerk
Andrews Memorial Hospital
07.2007 - 03.2012
Dental Assistant
Andrews Memorial Hospital
07.2007 - 03.2012
No Degree - CERTIFICATE IN ELECTRONIC HEALTH RECORDS.
Community College of Philadelphia
CUSTOMER RELATIONS & TELEPHONE TECHNIQUES
THE UNIVERSITY OF THE WEST INDIES JAMAMAICA W.I.
No Degree - Office Supervision And Management
UNIVERSITY OF THE WEST INDIES CAMPUS JAMAICA