Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandria WhiteBrown

Patient Care
Philadelphia

Summary

Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Adept in caring for up to 3 children while preparing meals and managing personal,and educational activities for each child.

Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Babysitter

Saraya Marshall
10.2022 - 12.2022
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Monitored children's play activities to verify safety.
  • Made healthy snacks and meals for 1 child.

Patient Care Taker

Shirley Cohen/Bruce Cohen
02.2020 - 09.2022
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Home Health Aide

Christine And Robert Briggs
01.2017 - 10.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Followed nutritional plans to prepare optimal meals.

Dental Receptionist

All Smiles Dental
01.2014 - 10.2016
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Helped patients complete necessary medical forms and documentation.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Completed patient referrals to other medical specialists.
  • Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
  • Conducted communications and transactions with patients and visitors to foster positive experience.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered phone calls and messages for one physician, and two Hygienists, scheduling appointments and handling patient inquiries.
  • Collaborated with assistants one doctor to prepare and set up rooms with adequate supplies and equipment.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Kept detailed records of office inventories and placed orders for more supplies.

Records Clerk

Andrews Memorial Hospital
07.2007 - 03.2012
  • Assisted with typing, data entry and answering incoming calls as required.
  • Updated records with new information.
  • Followed confidentially regulations to maintain privacy.
  • Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.
  • Checked daily incoming paperwork and documents and made copies before filing.
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
  • Maintain 100% efficiency for large record volume organization.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Dental Assistant

Andrews Memorial Hospital
07.2007 - 03.2012
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Sterilized rooms and prepped equipment and instruments for various procedures daily.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Use to document and maintain patient information and health background.
  • Typed patient data into computer system using Quick Books while following privacy laws and maintaining high level of accuracy.

Education

No Degree - CERTIFICATE IN ELECTRONIC HEALTH RECORDS.

Community College of Philadelphia
Philadelphia, PA
03.2023

CUSTOMER RELATIONS & TELEPHONE TECHNIQUES

THE UNIVERSITY OF THE WEST INDIES JAMAMAICA W.I.
ST ANDREW JAMAICA
01.2013

No Degree - Office Supervision And Management

UNIVERSITY OF THE WEST INDIES CAMPUS JAMAICA
SAINT ANDREW, JAMAICA WEST INDIES.
01.2013

Skills

  • Age-Appropriate Routines
  • Parental and Guardian Assistance
  • Following Directions
  • Changing Diapers
  • Meal Planning and Preparation
  • Bathing and Dressing
  • Maintaining Safe Environment

Timeline

Babysitter

Saraya Marshall
10.2022 - 12.2022

Patient Care Taker

Shirley Cohen/Bruce Cohen
02.2020 - 09.2022

Home Health Aide

Christine And Robert Briggs
01.2017 - 10.2019

Dental Receptionist

All Smiles Dental
01.2014 - 10.2016

Records Clerk

Andrews Memorial Hospital
07.2007 - 03.2012

Dental Assistant

Andrews Memorial Hospital
07.2007 - 03.2012

No Degree - CERTIFICATE IN ELECTRONIC HEALTH RECORDS.

Community College of Philadelphia

CUSTOMER RELATIONS & TELEPHONE TECHNIQUES

THE UNIVERSITY OF THE WEST INDIES JAMAMAICA W.I.

No Degree - Office Supervision And Management

UNIVERSITY OF THE WEST INDIES CAMPUS JAMAICA

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