Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandrika Thomas

Auburn,AL

Summary

Diligent Dental Assistant with comprehensive background in dental assisting. Successfully supported dental procedures and ensured patient comfort, contributing to improved practice efficiency. Demonstrated competence in sterilization techniques and patient record management, consistently maintaining high standards of care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manufacturing Associate II

GE Aerospace
07.2019 - Current
  • Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
  • Made sure that products were produced on time and are of good quality.
  • Exceeded daily production targets with consistent attention to detail and commitment to meeting deadlines.
  • Participated in regular team meetings to discuss progress, address challenges, and align on strategies for achieving production goals.
  • Operated various types of machinery efficiently while adhering to all safety protocols at all times during shifts worked alongside other employees working together towards shared objectives.

Call Center Representative

Afni Inc, Verizon
02.2018 - 07.2019
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.

Shipping and Receiving Clerk

Sodecia Automotive
05.2016 - 02.2018
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Machine Operator/Assembler

Weidman Plastics
06.2013 - 05.2016
  • Operated machining equipment safely with team of operators.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Complied with company and OSHA safety rules and regulations.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.

Education

Loachapoka High School
Auburn, AL
05-2008

Skills

  • Adaptable learner
  • Dental impressions
  • Oral hygiene education
  • Treatment room setup
  • Equipment sterilization
  • Teamwork and communication
  • Digital X-ray proficiency
  • Customer service
  • Active listening
  • Data entry
  • Scheduling

Certification

  • Certified Dental Assistant
  • Dental Assisting, Auburn Dental Spa - March2021- June2021

Timeline

Manufacturing Associate II

GE Aerospace
07.2019 - Current

Call Center Representative

Afni Inc, Verizon
02.2018 - 07.2019

Shipping and Receiving Clerk

Sodecia Automotive
05.2016 - 02.2018

Machine Operator/Assembler

Weidman Plastics
06.2013 - 05.2016

Loachapoka High School

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