Sandrine Grab
Wellington,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Also seeking and maintain a full-time position that offers professional challenges utilizing interpersonal skills and excellent time management.. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Deputy Clerk
Circuit Court & Comptroller, Palm Beach County
West Palm Beach, FL
12.2021 - 03.2024
- Would open new cases online and over the counter
- File paperwork
- Help couples file and receive their marriage licenses
- Perform marriage ceremonies
- Perform docketing when needed
- Issue Summons and Subpoenas
- Delivered high quality administrative and customer service
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problem solving.
- Interacted with customers by phone, email, or in-person to provide information.
Medical Front Desk Receptionist
Healthsource of Royal Palm Beach
Royal Palm Beach, FL
10.2020 - 12.2021
- Entered and scanned patient information into system, including insurance and demographics
- Tasked to call patients to confirm appointments
- Checked patients in and out and collected necessary co-pays
- Helping the doctor and physical therapist when necessary
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for customers
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
National Certified Medical Assistant
Pediatric Associates
Royal Palm Beach, FL
11.2019 - 10.2020
- Prepared treatment rooms for patients
- Secured patient information and maintained patient confidence by completing and safeguarding medical records as per Hippa
- Obtained chief of complaints, medical history and vital signs for the doctor
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant Student
Medical Institute of Palm Beach
03.2019 - 11.2019
- I have graduated
Food Service Worker, and Cashier
Barista, EUREST - ADT CORPORATION
07.2016 - 04.2018
- Performed a wide range of duties that involved preparing and/or serving food and beverages in various environments while maintaining high customer satisfaction
- Solved day-to-day problems and needs concerning equipment and food supplies
- Ensured proper handling of spoiled or unattractive food and defected supplies and equipment
- Performed all duties over transactions including order receipt, order processing and payment processing through POS computer system
- Performed miscellaneous job-related duties as assigned
- Processed cash and credit payments rapidly and accurately
- Engendered customer loyalty by remembering personal preferences and allergy information
- Controlled line and crowd with quick, efficient service.
HOSTESS & WAITRESS, The Club at Ibis
10.2014 - 03.2016
- Managed reservations, including greeting and seating guests at tables
- Memorized orders, entered orders into POS computer system
- Prepared checks/bills that itemized and totaled meal costs and sales taxes
- Performed various cleaning duties
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Provided friendly and attentive service
- Effectively listened to, understood and clarified guest concerns and issues.
HEAD WAITRESS
Jackie's Bistro
Eastchester, NY
06.1998 - 06.2013
- Assisted with majority of aspects of family-owned business: managed reservations, and supplies procurement
- Precisely described menu items and special offerings and appropriately identified wine pairings
- Addressed diner complaints with kitchen staff and served replacement menu items promptly
- Upheld highest standard for cleanliness of glass and silverware
- Worked closely with the chef to provide tasty options for guests with food allergies or intolerances
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Education
GED -
Medical AssistantMedical Institute of Palm Beach
Greenacres, FL11.2019
GED -
Adult Education Center Of Palm Beach
West Palm Beach, FL04.2018
Skills
- Receptionist
- Patient Care
- Medical Scheduling
- Medical Office Experience
- Customer service
- Phone etiquette
- Computer skills
- POS
- Written Communication
- Active Listening
- Cultural Awareness
- Dependable and Responsible
- Multitasking Abilities
- Microsoft Word
Certification
July 2021 to July 2023
National Certified Medical Assistant
December 2020 to December 2021
Additional Information
- Authorized to work in the US for any employer
Timeline
Deputy Clerk
Circuit Court & Comptroller, Palm Beach County
12.2021 - 03.2024
Medical Front Desk Receptionist
Healthsource of Royal Palm Beach
10.2020 - 12.2021
National Certified Medical Assistant
Pediatric Associates
11.2019 - 10.2020
Medical Assistant Student
Medical Institute of Palm Beach
03.2019 - 11.2019
Food Service Worker, and Cashier
Barista, EUREST - ADT CORPORATION
07.2016 - 04.2018
HOSTESS & WAITRESS, The Club at Ibis
10.2014 - 03.2016
HEAD WAITRESS
Jackie's Bistro
06.1998 - 06.2013
GED -
Medical AssistantMedical Institute of Palm Beach
GED -
Adult Education Center Of Palm Beach
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