Sandrine Iris Antoine
Lehigh Acres,FL
Summary
Reliable team player with a track record of enhancing customer satisfaction at Chick-fil-A through exceptional service and efficient problem-solving. Fluent in French, Haitian Creole, and English, adept at cash handling and fostering positive customer relationships. Demonstrated ability to improve team productivity and maintain high safety standards, contributing to a dynamic and supportive work environment.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A
Fort Myers, FL
07.2023 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
- Promoted products through effective merchandising techniques.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Gateway Charter High School
Fort Myers, FL05-2025
Some College (No Degree) - Software Engineering
Florida SouthWestern State College
Fort Myers, FLSkills
- Following Instructions
- Customer Service
- Cash Handling
- Workplace Safety
- Positive Attitude
- Collaboration and Teamwork
- Fluent in French, Haitian Creole, and English
- Teamwork and Collaboration
Languages
English
Full Professional
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Accomplishments
- A-B Honor Roll - 2022-2023
- Student of the month - 2022-2023
Timeline
Team Member
Chick-fil-A
07.2023 - Current
Gateway Charter High School
Some College (No Degree) - Software Engineering
Florida SouthWestern State College
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