Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sandro Silo

Auburn,WA

Summary

  • Detail-oriented Assistant Manager offers more than 11-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
  • Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Skycap

Prospect International Airport Services
Seatac, WA
12.2013 - Current
  • Warmly welcomed passengers and provided assistance in various capacities.
  • Effectively answered passenger and visitor questions regarding baggage handling and flight schedules.
  • Provided comprehensive details on luggage fees and airport's check-in process to inform passengers.
  • Met passengers at curb to help with check-in, luggage, car seats and wheelchairs.

Assistant Manager

Primeflight Aviation Services
Seatac, WA
01.2013 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Facilitated interdepartmental communication by attending meetings or providing updates.
  • Supervised daily operations including scheduling shifts, assigning duties.

Supervisor of Operations (Cabin Cleaning)

Primeflight Aviation Services
Seatac, WA
01.2010 - 01.2013
  • Ensured compliance with all applicable laws, regulations, and standards.
  • Maintained accurate records for tracking progress and performance of team members.
  • Provided training and guidance to team members on operational procedures and best practices.

Mechanical Technician

Petron Gas Station
Las Pinas, Philippines
02.2002 - 12.2003
  • Replaced worn or defective parts with new ones.
  • Conducted routine lubrication of moving parts according to safety protocols.
  • Utilized hand tools such as wrenches, pliers, screwdrivers.
  • Changing engine oil on cars.

Education

High School Diploma -

St. Mark's Institute
Philippines
06-2004

Skills

  • Maintenance and repairs of car engine I personally do my own engine oil change and minor repairs on car's engine I do car parts replacement I like to do it myself, that way I know that its done efficiently and effectively
  • Forklift Operator Certification I used to drive forklift and a certified trainer for my colleagues that need to be certified
  • Physically Fit I can work under pressure Able to lift heavy items
  • Versatility I am flexible I have a strong desire to learn and accept changes and new ideas
  • Handyman I like to do minor carpentry, repairs and maintenance of my household I have decent knowledge on how to operate power tools

Languages

English
Native/ Bilingual
Tagalog, Filipino
Native/ Bilingual

References

References available upon request.

Timeline

Skycap

Prospect International Airport Services
12.2013 - Current

Assistant Manager

Primeflight Aviation Services
01.2013 - Current

Supervisor of Operations (Cabin Cleaning)

Primeflight Aviation Services
01.2010 - 01.2013

Mechanical Technician

Petron Gas Station
02.2002 - 12.2003

High School Diploma -

St. Mark's Institute

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Sandro Silo