Sandy Beltran
Plano,IL
Summary
Enthusiastic Human Resources Assistant with experience in employee relations, benefits administration, and full cycle recruiting. Strengths lie in strong interpersonal skills, ability to maintain confidentiality, and knowledge of HR laws and regulations. Contributed significantly to fostering positive work culture in previous roles by effectively addressing employee concerns and facilitating resolution of workplace issues.
Overview
25
25
years of professional experience
Work History
Human Resources Assistant
Menards Distribution Center
Plano, Illinois
08.2023 - Current
- Maintained employee records and updated personnel files regularly.
- Coordinated new hire orientations to ensure smooth onboarding experiences.
- Processed employee benefit inquiries and provided information on available options.
- Handled payroll inquiries and ensured timely processing of payroll changes.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Performed administrative tasks related to payroll processing or benefit administration.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Monitored timekeeping records for accuracy and completeness.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
- Provided administrative support to the HR department, including document preparation and calendar management.
Optometric Technician
Americas Best Contacts And Eyeclasses
Oswego, Illinois
01.2022 - 07.2023
- Managed patient records using electronic health record systems efficiently.
- Assisted patients with eye exams and procedures in a fast-paced clinic.
- Conducted preliminary tests, including visual acuity and refractive assessments.
- Prepared exam rooms and sanitized equipment for patient safety and comfort.
- Educated patients on contact lens care and maintenance practices thoroughly.
- Scheduled appointments for patients according to their needs and preferences.
- Answered phone calls from customers inquiring about services offered by the practice.
- Checked patient records for accuracy and updated them when necessary.
- Maintained a clean work environment by sterilizing instruments after each use.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
- Helped fit contact lenses on customers per doctor's instructions.
- Contacted insurance companies to verify coverage information prior to treatment.
Material Handler
O’Reilly Auto Parts
Naperville, Illinois
07.2014 - 12.2022
- Maintained cleanliness and safety standards throughout the work environment.
- Inspected incoming shipments for quality and accuracy prior to stocking.
- Assisted in training new staff on proper material handling techniques.
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
- Palletized boxes to increase movement and shipment efficiency.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Transported hazardous materials safely according to established protocols.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Warehouse Office Clerk
Ed Hoy's International
Warrenville, Illinois
03.2003 - 07.2012
- Managed daily office correspondence and communication with clients and vendors.
- Organized and maintained filing systems for efficient document retrieval.
- Assisted in scheduling appointments and coordinating meetings for staff.
- Processed incoming and outgoing mail, ensuring timely distribution to departments.
- Supported data entry tasks using various office software applications for accuracy.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Updated customer accounts information in the database system accurately.
Receptionist
Asbury Gardens
North Aurora, Illinois
04.2001 - 06.2003
- Managed multi-line phone system, ensuring clear communication with callers.
- Scheduled appointments and maintained calendar for administrative staff efficiently.
- Provided information about services and facilities to residents and families effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Monitored office supplies inventory and placed orders when necessary.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Education
High School Diploma -
East Aurora
Aurora, IL05-2000
Skills
- Employee record management
- Payroll administration
- Benefit administration
- New hire orientation
- Applicant pre-screening
- Recruiting strategies
Languages
Spanish
Full Professional
English
Full Professional
References
References available upon request.
Timeline
Human Resources Assistant
Menards Distribution Center
08.2023 - Current
Optometric Technician
Americas Best Contacts And Eyeclasses
01.2022 - 07.2023
Material Handler
O’Reilly Auto Parts
07.2014 - 12.2022
Warehouse Office Clerk
Ed Hoy's International
03.2003 - 07.2012
Receptionist
Asbury Gardens
04.2001 - 06.2003
High School Diploma -
East Aurora