Dynamic professional with a diverse background in customer service, accounting, training management, warehouse operations, and caregiving, leveraging over 5 years of experience to drive operational excellence. Passionate about implementing forward-thinking solutions to enhance service and achieve sustained growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
11.2023 - 10.2025
Received trucks with orders onto conveyor belts to be sorted and staged for delivery drivers
Used technology devices to sort scan items to view or update status
KCP Groninger Operator
Randstad @ Alcon Laboratories
03.2023 - 07.2023
Utilized current good manufacturing practices (cGMP) during processing of products using Standard Operating Procedures (SOP).
Weighed, measured, and checked materials to ensure batches manufactured are within specifications listed on Master Batch Record (MBR).
Maintained MBR paper and electronic records to comply with regulatory requirements.
Responsible for receiving components and testing components in accordance with SOP’s and verification of specifications listed on MBR.
Escalated processing issues to quality and management and contacted maintenance staff for all equipment issues.
Rigorously adhered to SOPs & cGMP regulations to accurately complete MBR paperwork and electronic records associated with each MBR.
Review in process cGMP documentation for completeness and accuracy of each area listed on MBR.
Trained new hires on department policy and procedures for KCP Groninger operators.
Verified products received against MBR specifications, maintained paper and electronic records of products completed, and rejected unsatisfactory units after quality consent, and notified management.
Prepared finished product for transfer to next destination and entered data into SAP for confirmation and printed labels.
In Home Caregiver
Independent Self Employment
05.2020 - 03.2023
Followed the provided care plan, home regulations, and recommended safety practices
Provided emotional support and encouragement to perform necessary tasks
Performed light housekeeping duties including cleaning, organization, and meal preparation
Monitored and reported changes in health, behavior, and needs
Training Manager, Buyer, Data Entry Clerk
Radius Aerospace Inc.
06.2018 - 05.2020
Training Manager:
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
Deploy a wide variety of training methods
Conduct effective induction and orientation sessions
Provide opportunities for ongoing development
Resolve any specific problems and tailor training programs as necessary
Excellent communication skills
Ability to plan, multi-task and manage time effectively
Strong writing and record keeping ability for reports and training manuals
Good computer and database skills
Buyer / Purchasing Agent:
Re-orders on a daily basis in order to maintain established inventory levels
Serve as primary point of contact for consumable item purchases
Computing, maintaining and preparing complex records correctly, ensuring confidentiality.
Coordinate with inventory team, management, and stockroom as required.
Assess quality of stock received and escalate any discrepancies to suppliers and management.
Process requisitions and update management on status of orders.
Update inventory and ensure that stock levels are kept at appropriate levels.
Data Entry Clerk:
Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Administrative Services Assistant
ESC Region 11
05.2009 - 05.2016
Provide technical support services and assistance to all school districts and contractors requesting assistance.
Safety Auditor – Create reports for districts to be audited, set up schedule for all auditors, meet with district leadership during audit, and compile final report - containing all individual reports and team suggestions for safety improvements for district.
Generate monthly reports for Texas Department of Public Safety for upload in the state database for all drivers certified by Region 11 for temporary, certification, and recertification classes. Maintain filing system of all driver records as required by state guidelines. Maintain records of all Texas Department of Public Safety applications for school bus driver enrollment certification with the appropriate signature designee. Collect and accurately enter all bus driver data within timelines. Provide data reports as required for Texas Department of Public Safety.
Train new district personnel in the procedures/processes of acquiring bus driver certification. Provide technical assistance for transportation directors to assist in identification or information retrieval of driver past certification history. Accurately process and complete requests for duplicate/replacement certification cards.
Process external billing forms for cash, check, money order, and credit card payments. Create/run monthly billing reports for business office. Process district billing for services provided to the district. Process purchase order/check requests.
Education
Bachelor of Arts - Accounting
University of North Texas
Denton, TX
Skills
Safety Training
Certification
OSHA General Industry Safety and Health
June 2019 to Present
OSHA 10 hour
Affiliations
Safety Team Committee
May 2019 to May 2020
Familiar with company safety policies and applicable Occupational Safety and Health Administration (OSHA) standards.
Identified opportunities to minimize workplace injuries, accidents, and health problems.
Conducted new employee training on applicable safety standards.
Reviewed current safety training and recommended revisions, improvements, and updates.