Sandy McLauchlin
Flint,MI
Summary
Resourceful Staff Member known for high productivity and efficient task completion. Specialize in time management, workflow optimization, and clear communication. Excel at teamwork, adaptability, and problem-solving to achieve goals. Committed to enhancing team performance through proactive support and effective collaboration.
Overview
22
22
years of professional experience
Work History
Staff/Clinical Nurse Educator
PONTIAC General Hospital
Pontiac , Michigan
01.2021 - 06.2021
- Implemented filing systems, improving document retrieval times.
- Facilitated training sessions for new employees on company policies and procedures.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Analyzed key performance indicators to identify effective strategies.
- Ensured that employees followed established safety protocols at all times.
Clinical Nurse Manager
Havenwyck Hospital
Auburn Hills, Michigan
11.2007 - 07.2019
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Provided guidance and support to nursing staff members.
- Promoted team education, audited services, monitored medications and oversaw patient care.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Supervised hiring, training, and development of nursing and staff.
- Reviewed incident reports related to clinical operations and implemented corrective action plans when necessary.
- Ensured compliance with regulatory requirements by conducting audits on a regular basis.
- Attended facility education workshops and programs.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Actively participated in quality assurance programs focusing on patient outcomes.
- Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Charge Nurse
McLaren Regional Medical Center
Lapeer , Michigan
07.1999 - 11.2007
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Audited patient charts in real-time, verifying accuracy and completion of information.
Education
Bachelor of Science - Nursing
University of Michigan, Flint
Flint, MI05-2010
Associate of Applied Science - Nursing
Charles Stewart Mott Community College
Flint, MI05-2005
Skills
- Safe equipment operations
- Employee mentoring
- Multi-line phone systems
- Data entry
- Process improvement
- Customer relations skills
- Leadership qualities
- Customer service
- Safety compliance
- Strong teamwork
- Customer support
- Performance monitoring
- Project assistance
- Administrative support
- Customer service expertise
Timeline
Staff/Clinical Nurse Educator
PONTIAC General Hospital
01.2021 - 06.2021
Clinical Nurse Manager
Havenwyck Hospital
11.2007 - 07.2019
Charge Nurse
McLaren Regional Medical Center
07.1999 - 11.2007
Bachelor of Science - Nursing
University of Michigan, Flint
Associate of Applied Science - Nursing
Charles Stewart Mott Community College
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