SANDY CHAVEZ
Los Angeles,CA
Summary
Organized, hardworking professional looking for a growth-oriented position to expand my expertise
Overview
9
9
years of professional experience
Work History
Assistant Manager
The Set
02.2023 - 10.2024
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Budtender
The Relief Collective
09.2021 - 02.2023
- Successfuly providing a professional and welcoming environment for my patients and my team
- Oversee the layout of the storefront, setting up brand displays, stocking products
- Oversee the inventory of the store, handling vendor transactions with metric, inputing new orders, updating Weedmaps + Leafly
- Memorizing 100s of interchanging brands resulting in adequate and informative personalizations to patients
- Consistent customer satisfaction
Budtender
REMEDIES CAREGIVERS
01.2020 - 08.2021
- Specialized in providing a professional and welcoming experience for 200-400 customers per day
- Oversaw inventory, placing new orders, updating Weedmaps + Instagram, marketing posters, flyers, etc
- Memorized over 50 strains each week, different products, brands and medicinal info in order to give personalized recommendations to patients
- Swiftly and successfully resolved any conflict/issue customer has to make sure they are always satisfied 100% of the time
- Providing the upmost best customer service which resulted in customer loyalty and more flow of business
Barista/Server
BIRDS NEST CAFE
02.2018 - 12.2019
- Served breakfast, lunch, dinner to over 300 guests in a popular neighborhood cafe
- Working in a fast paced environment which resulted in multitasking efficiently
- Fully knowledgeable on how to operate an espresso machine and how to prepare lattes, cappuccinos, and other specialty drinks
- Bussing and cleaning tables promptly
- Garnishing and expediting food
- Creating a hospitable and welcoming environment for our guests that resulted in customer loyalty and satisfaction all the time
Supervisor
QUALITY WHOLESALE
03.2017 - 11.2017
- Cash handling, scaling flower, packaging product, rolling joints
- As a wholesale shop, i handled and packaged large orders to other vendors
- Upselling product while handling multiple patients
- Providing an informative experience to our guests
- Creating a fun and welcoming environment for guests
Manager
SIMPLY SALAD
01.2016 - 09.2016
- As a supervisor in a salad bar chain, I oversaw the flow of the store and established a good work environment
- Strong leadership and employee development
- I trained new employees, closed/open the store, closed registers, oversaw inventory and placing inventory orders
- Performed weekly maintenance assessments
- Established relationship with clientele, to meet priorities, goals and minimum daily sales
- Exceed customer expectations by maintaining our food at top quality
Education
High School Diploma -
NEW DESIGNS CHARTER SCHOOL
Los Angeles, CA06.2016
Skills
Social Media marketing
Data entry efficiency
Adobe Acrobat efficiency
Excel, Microsoft Word
Bilingual
References
- John Morhead, The Relief Collective, Owner, (818) 523-1838, BossJohngrowceryla@gmail.com
- Neidy De Leon, Birds Nest Cafe, General Manager, (323) 723-5848, neidy.deleon14@gmail.com
- Luda Milashovick, Natural Remedies Caregivers, General Manager, (323) 819-8485, nrcaregivers@gmail.com
Timeline
Assistant Manager
The Set
02.2023 - 10.2024
Budtender
The Relief Collective
09.2021 - 02.2023
Budtender
REMEDIES CAREGIVERS
01.2020 - 08.2021
Barista/Server
BIRDS NEST CAFE
02.2018 - 12.2019
Supervisor
QUALITY WHOLESALE
03.2017 - 11.2017
Manager
SIMPLY SALAD
01.2016 - 09.2016
High School Diploma -
NEW DESIGNS CHARTER SCHOOL