Summary
Overview
Work History
Education
Skills
References
Timeline
AssistantManager

SANDY CHAVEZ

Los Angeles,CA

Summary

Organized, hardworking professional looking for a growth-oriented position to expand my expertise

Overview

9
9
years of professional experience

Work History

Assistant Manager

The Set
02.2023 - 10.2024
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Budtender

The Relief Collective
09.2021 - 02.2023
  • Successfuly providing a professional and welcoming environment for my patients and my team
  • Oversee the layout of the storefront, setting up brand displays, stocking products
  • Oversee the inventory of the store, handling vendor transactions with metric, inputing new orders, updating Weedmaps + Leafly
  • Memorizing 100s of interchanging brands resulting in adequate and informative personalizations to patients
  • Consistent customer satisfaction

Budtender

REMEDIES CAREGIVERS
01.2020 - 08.2021
  • Specialized in providing a professional and welcoming experience for 200-400 customers per day
  • Oversaw inventory, placing new orders, updating Weedmaps + Instagram, marketing posters, flyers, etc
  • Memorized over 50 strains each week, different products, brands and medicinal info in order to give personalized recommendations to patients
  • Swiftly and successfully resolved any conflict/issue customer has to make sure they are always satisfied 100% of the time
  • Providing the upmost best customer service which resulted in customer loyalty and more flow of business

Barista/Server

BIRDS NEST CAFE
02.2018 - 12.2019
  • Served breakfast, lunch, dinner to over 300 guests in a popular neighborhood cafe
  • Working in a fast paced environment which resulted in multitasking efficiently
  • Fully knowledgeable on how to operate an espresso machine and how to prepare lattes, cappuccinos, and other specialty drinks
  • Bussing and cleaning tables promptly
  • Garnishing and expediting food
  • Creating a hospitable and welcoming environment for our guests that resulted in customer loyalty and satisfaction all the time

Supervisor

QUALITY WHOLESALE
03.2017 - 11.2017
  • Cash handling, scaling flower, packaging product, rolling joints
  • As a wholesale shop, i handled and packaged large orders to other vendors
  • Upselling product while handling multiple patients
  • Providing an informative experience to our guests
  • Creating a fun and welcoming environment for guests

Manager

SIMPLY SALAD
01.2016 - 09.2016
  • As a supervisor in a salad bar chain, I oversaw the flow of the store and established a good work environment
  • Strong leadership and employee development
  • I trained new employees, closed/open the store, closed registers, oversaw inventory and placing inventory orders
  • Performed weekly maintenance assessments
  • Established relationship with clientele, to meet priorities, goals and minimum daily sales
  • Exceed customer expectations by maintaining our food at top quality

Education

High School Diploma -

NEW DESIGNS CHARTER SCHOOL
Los Angeles, CA
06.2016

Skills

Social Media marketing

Data entry efficiency

Adobe Acrobat efficiency

Excel, Microsoft Word

Bilingual

References

  • John Morhead, The Relief Collective, Owner, (818) 523-1838, BossJohngrowceryla@gmail.com
  • Neidy De Leon, Birds Nest Cafe, General Manager, (323) 723-5848, neidy.deleon14@gmail.com
  • Luda Milashovick, Natural Remedies Caregivers, General Manager, (323) 819-8485, nrcaregivers@gmail.com

Timeline

Assistant Manager

The Set
02.2023 - 10.2024

Budtender

The Relief Collective
09.2021 - 02.2023

Budtender

REMEDIES CAREGIVERS
01.2020 - 08.2021

Barista/Server

BIRDS NEST CAFE
02.2018 - 12.2019

Supervisor

QUALITY WHOLESALE
03.2017 - 11.2017

Manager

SIMPLY SALAD
01.2016 - 09.2016

High School Diploma -

NEW DESIGNS CHARTER SCHOOL

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SANDY CHAVEZ