Sandy Clay
Aubrey,TX
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
18
18
years of professional experience
Work History
Manager Apprentice
WinCo Foods
N Fort Worth, TX
05.2024 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with industry regulations and company policies.
- Analyzed market trends and competitor activity to inform business strategy.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Monitored staff performance and addressed issues.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Produced thorough, accurate and timely reports of project activities.
- Maintained organization, cleanliness and safety in work areas.
- Contributed to team meetings by sharing observations and suggestions.
- Completed all assigned tasks within specified deadlines to ensure project continuity.
Lead Clerk/Freight Lead Clerk
WINCO FOODS Redding
Redding, United States
01.2020 - 05.2024
- Assist management, assist in outer departments
- Food safety certified, fork lift/electric jack certified
- Leadership - Run schedule, breaks and lunches, delegate jobs, motivate, encourage a friendly atmosphere for customers/employees
- Provides interior and exterior customer service
- Builds morale, shows enthusiasm and positive attitude at all times
- Leads by example
- Resolves any issues regarding customer complaints, or employee concerns
- Recognizing and responding to any situation that needs attention or improvement, set goals, meet deadlines and targets, run ideas to management with product changes of ways to sell more units
- Cash handling - Get change for employee registers
- Build register drawer if needed
- Fix self check out errors, fix card reader errors, fix POS register issues
- Handle any return check issues
- Customer service/Western Union certified, provides money order services
- Checking in trucks/receiving trucks/order trucks
- Orders, grocery, deli, frozen, dairy, or bread
- Down stacking freight, stocking shelves in a timely matter
- Ensuring high standards when building displays
- Maintaining product rotation, and facing
- Presenting store in a cleanly matter at all times.
Cashier/Customer Service Clerk
WINCO FOODS Redding
Redding, United States
06.2006 - 04.2020
- Provide positive customer service interactions
- Resolve any and all issues with a smile making sure customers leave happy and satisfied
- Answering store phone calls, answer questions, direct calls to proper department or person
- Practice safe cash handling, utilizes AS400 for check cashing, return checks and money orders
- Provides store grocery transactions and gift card transactions
- Western Union certified - Send or receive Western Union transactions, provides services to cash or receive money order transactions, resolves any questions/issues regarding money orders, or wire transfers.
Education
High School Diploma -
Central Valley High School
Shasta Lake06.2001
Skills
- Leadership
- Customer Service
- Cash Handling
- Ordering
- Stocking
- Product Rotation
- Display Building
- Strategic Planning
- Policy Implementation
- Operations Management
Personal Information
Title: Manager Apprentice
References
David Olmedo, WinCo Foods, David.Olmedo@wincofoods.com, 1(208)991-7771
Tommy Robbins, WinCo Foods, Tommy.Robbins@wincofoods.com 1(208)576-0320
Timeline
Manager Apprentice
WinCo Foods
05.2024 - Current
Lead Clerk/Freight Lead Clerk
WINCO FOODS Redding
01.2020 - 05.2024
Cashier/Customer Service Clerk
WINCO FOODS Redding
06.2006 - 04.2020
High School Diploma -
Central Valley High School