Sandra Dorsett

* Verify all insurances, vision and medical, before patients come in.

*Put in patient's charts how much to collect at the end of their visit, including copays, deductibles, and coinsurance.

*Contact patients if there is anything wrong with the information we have, like a name change or an inactive insurance.

*Contact patients if they give us an insurance we are out of network with.

*Post insurance payments.

*Contact insurance if there is a problem with the amount of payment.

*Post patient payments.

*Cover the front desk as needed.

*Answer phones as needed.

*Call other offices if we need patient records.

*Answer patient emails and texts, as well as sending out appointment reminders.

• Verified, coded and added modifiers to diagnoses.
• Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
• Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Verified signatures and checked medical charts for accuracy and completion.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Resourcefully used various coding books, procedure manuals, and on-line encoders.
• Interacted with physicians and other healthcare staff to ask questions regarding patient services.
• Communicated with insurance companies to research and resolved coding discrepancies.
• Reviewed patient charts to better understand health histories, diagnoses, and treatments.
• Followed up with medical staff regarding missing information in patient records.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Utilized electronic medical record systems to store, retrieve and process patient data.
• Maintained accuracy, completeness, and security for medical records and health information.