Sandy Dulin

Clerk

United States Postal Service

08.1998 - Current

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Interacted with customers by phone, email, or in-person to provide information.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Maintained filing system and organized customer documents for easy retrieval of information.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Monitored office supplies and made arrangements for restocking of low-stock items.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Routed business correspondence, documents, and messages to correct departments and staff members.
Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Utilized office management software to record and track customer information.
Purchased and maintained office supplies.

Summary

Overview

Work History

Clerk

Education

Graduate -

Skills

Timeline

Clerk

Graduate -

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