Summary
Overview
Work History
Education
Skills
Timeline
Generic

SANDY FLOYD

Roberta,Ga

Summary

Expert clerical professional also phlebotomy skills with strong background in office management, exceptional organizational skills, and attention to detail required to effectively oversee industry office needs. Directs, motivates, and trains clerical staff to meet routine and special project requirements with skill and efficiency. Driven to continuously improve and streamline operations. Report preparation Staff training Schedule management Performance improvement Decision making Detail oriented

Overview

26
26
years of professional experience

Work History

Phlebotomy Specialist

Piedmont Medical Center
Macon, Georgia
08.2024 - Current
  • Prepared and maintained phlebotomy equipment, including needles, tourniquets, gauze, cotton balls, and other supplies.
  • Performed venipuncture on patients of all ages utilizing proper techniques.
  • Collected blood specimens for laboratory analysis according to established procedures.
  • Verified patient information by comparing the collected specimen labels with patient identification bracelets.
  • Ensured that all paperwork was completed correctly and submitted promptly to the laboratory for processing.
  • Assisted physicians and nurses with special procedures such as arterial punctures or blood transfusions when needed.

Office Manager

Georgia Precision Metals Corp
Roberta, Ga
06.2017 - 11.2022
  • Oversaw financial, operational, and administrative business processes in 10 -person office.
  • Kept business leaders informed about company profits, operations, and other metrics with regular reports.
  • Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.

Phlebotomist

Coliseum Medical Center
Macon, GA
05.2016 - 06.2018
  • Completed accurate labels, paperwork, and system records updates with patients' sample information and personal details.
  • Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification.
  • Gathered blood samples from patients for tests and transfusions.
  • Demonstrated expertise in proper equipment use, blood volume requirements, and testing protocols.
  • Maintained accuracy and confidentiality through proper chart management in [Software] EMR system.
  • Helped physicians' offices with diagnostic needs by prioritizing urgent tests.

Office Clerk/ Phlebotomist

Pathology Institute of Middle Georgia
03.2010 - 02.2016
  • Pathology Institute Of Middle Ga | Warner Robins, Ga Set up new office files, organizing, classifying, and securing each record.
  • Handled numerous + telephone calls each day, answering questions, making appointments, and collecting messages.
  • Verified accuracy, relevance, and completeness of documentation before filing.
  • Managed data entry, scanning documents and inputting specific pieces of information to update files.
  • Phlebotomy procedures , venipunctures , capillary punctures , collecting and preparing and storing blood samples.
  • Verifying medical records .

Medical Office Assistant / Phlebotomist

Nature Coast Regional Hospital
Williston, Fl
04.2006 - 01.2010
  • Reduced burden on office staff by helping patients sign up for web-based records access.
  • Assisted with billing, verifying patients' insurance eligibility and benefits, preparing statements, and submitting claims.
  • Maintained up-to-date system with current personal, financial, and clinical details for each patient.
  • Facilitated smooth office communication, distributing mail and messages, organizing paperwork, and coordinating records transfers.
  • Phlebotomy collection procedures Filing and pursuing patient lab results.
  • Performing chain of custody and substance abuse testing.
  • Entering charges for requested lab orders from attending physician.
  • Completed intakes, including measuring vital signs and documenting symptoms.

Certified Nursing Assistant

Country Oaks Assisted Living Facility
, FL
02.2002 - 01.2006
  • Moved patients smoothly between beds, wheelchairs, and other locations.
  • Protected patients by monitoring conditions and promptly reporting problems to RNs.
  • Supported registered nursing staff by helping develop and carry out effective care plans.
  • Offered support, companionship, and stimulation through conversation and recreation.
  • Kept patients clean, dry, and properly cared for under direction of registered nurses.
  • Improved patient quality of life by assisting with daily living activities.
  • Documented actions, vitals, and orders in [Software].
  • Positioned or held patients in position for surgical preparations.

Cashier

McDonalds
07.1999 - 12.2001
  • Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
  • Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
  • Resolved guest issues by working with customer service leaders and area managers to meet individual needs.
  • Trained new retail team members in customer-focused strategies, maintaining high team standards.
  • Collected counter payments from individuals paying [Product or service] bills.
  • Recorded daily transactions precisely to avoid errors and keep logs accurate.
  • Covered multiple store areas by cross-training in different roles.

Education

Certified Phlebotomy Technician ( Renewel ) -

National Phlebotomy Solutions
01.2021

First Responder Course Division of Public Health -

2008

Phlebotomy Supervision Course -

Health Education Center
2001

High School Diploma -

Penn Foster
1999

Associate of Science - Biochemistry

Penn Foster Career School
Scranton, PA

Skills

  • Preparing contracts
  • Employee mentoring
  • CRM
  • Issue resolution
  • Internet savvy
  • Customer relationships
  • Payment collecting
  • Strong lead development skills
  • Customer Service
  • Excellent communication skills
  • Goal-oriented
  • Customer training

Timeline

Phlebotomy Specialist

Piedmont Medical Center
08.2024 - Current

Office Manager

Georgia Precision Metals Corp
06.2017 - 11.2022

Phlebotomist

Coliseum Medical Center
05.2016 - 06.2018

Office Clerk/ Phlebotomist

Pathology Institute of Middle Georgia
03.2010 - 02.2016

Medical Office Assistant / Phlebotomist

Nature Coast Regional Hospital
04.2006 - 01.2010

Certified Nursing Assistant

Country Oaks Assisted Living Facility
02.2002 - 01.2006

Cashier

McDonalds
07.1999 - 12.2001

Certified Phlebotomy Technician ( Renewel ) -

National Phlebotomy Solutions

First Responder Course Division of Public Health -

Phlebotomy Supervision Course -

Health Education Center

High School Diploma -

Penn Foster

Associate of Science - Biochemistry

Penn Foster Career School

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