Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandy Fortner

Elverta,USA

Summary

I am seeking a career opportunity where I can utilize my management experience as well as customer service and communication skills.

Overview

29
29
years of professional experience

Work History

Regional Portfolio Manager

FPI
07.2022 - Current
  • Facilitated portfolio performance review and implemented new strategies.
  • Streamlined reporting procedures for greater efficiency in communicating portfolio updates to clients.
  • Communicated market developments, portfolio changes and annual performance information to clients.
  • Negotiated favorable terms with external service providers to reduce costs while maintaining high-quality services for clients.
  • Fostered strong relationships with clients by regularly updating them on portfolio progress and market changes.
  • Mentored junior team members, sharing knowledge on portfolio management techniques and fostering professional development.
  • Streamlined due diligence process for new investments, improving speed and accuracy.

Manager

Ken Templeton Group
06.2017 - 01.2019
  • Managed 500 apartments for seniors housing
  • Budget
  • Customer Service
  • Monthly Financials
  • Process Invoices
  • Updating and issuing Purchase orders for property needs
  • Supervise 15-18 employees as well as oversee our volunteer program of 30+ residents
  • Conflict Management
  • Responsible for screening, hiring, training, coaching and disciplining employees
  • Marketing
  • Assist with event planning for 500+ residents
  • Team work
  • Compliance with rules and regulations
  • Oversee day to day operations

General Manager

Lewis Operating Corporation
04.2007 - 12.2016
  • Manage multi-sites of 500+ apartment homes and duplexes
  • Processing variance reports, financial reconciliations, first of month, mid-month and month end reports
  • Ensure property expenses are kept within budgetary parameters
  • Successfully achieved bad debt write off of less than 1 % due to collection efforts
  • Achieved lease renewal conversion rate of 65% (per policy)
  • Complete weekly invoices and PO logs
  • Implemented successful team building structure by setting expectations and team support.
  • Responsible for completing and managing budgets.
  • Provide supervision and leadership in the implementation of all major community policies and procedures for 20 employees.
  • Communicate daily, weekly and monthly with every team member to successfully complete short- and long-term goals.
  • Delegate effectively and communicate positive and negative feedback to employees, providing coaching and counseling as needed.
  • Mentor and coach team to help develop individuals striving for advancement. Our property had the most employees promoted in NorCal in 2015.
  • Hosted job fairs including interviews, screening and new hire paperwork.

Community Director

FPI Management, Inc.
08.1996 - 04.2007
  • Successfully manage numerous communities including new properties, renovations and lease ups.
  • Provide marketing reports to executives as well as updating websites and related platforms.
  • Processing month to date variance reports, financial reconciliations, first of month, mid-month and month end reports.
  • Ensure property expenses are kept within budgetary parameters.
  • Complete invoices through Payscan
  • Increase revenue potential of the property by way of timely rent collection, enforcement of evictions for non-payment, and offering new services with monthly fees such as Valet, parcel lockers and additional storage.
  • Eliminate lost revenue by enforcing timely turnovers and implementing marketing programs that will pre-lease apartments.
  • Ensure the physical well-being and curb appeal by conducting daily, weekly and monthly property inspections.
  • Provide leadership and training for new personnel on company policies and procedures.
  • Establish and maintain a good working environment and a TEAM effort among all personnel.
  • Correspond with residents and future residents, send notices and announcements, update social media sites and respond to on-line reviews.
  • Responsible for city and county inspections as well as all admin related duties, corrections and deadlines.

Education

High School Diploma -

Esparto High School
Esparto, CA
06-1988

Skills

  • Interview Skills Workshop
  • Continued Employee Improvement
  • Fundamentals of Management
  • Superior Service Skills Workshop
  • Coaching & Counseling
  • Reasonable Suspicion & Accident Response
  • Time Management
  • Client relations
  • Portfolio construction
  • Due diligence
  • Marketing
  • Contract negotiation
  • Annual performance reviews
  • Attention to detail
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Decision-making
  • Team building leadership
  • Operations management
  • Goal setting
  • Recruitment and hiring

Timeline

Regional Portfolio Manager

FPI
07.2022 - Current

Manager

Ken Templeton Group
06.2017 - 01.2019

General Manager

Lewis Operating Corporation
04.2007 - 12.2016

Community Director

FPI Management, Inc.
08.1996 - 04.2007

High School Diploma -

Esparto High School

Similar Profiles

CREATE PROFILE