Sandy Gill
Phoenix,AZ
Summary
Excellent in building trusting rapport and representing product lines and services that provide solutions to providers and patients. Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in client growth and retention. Skilled relationship-builder, communicator and multitasker. Driven to provide superior customer service while demonstrating product value. Well-versed in developing strategies for new product and services introduction and market penetration.
Overview
12
12
years of professional experience
Work History
My Pet Nannie, PNP, LLC.
Self-employed
02.2009 - 10.2013
- Developed new clients and maintained strong relationships with clients, resulting in repeat business and referrals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Consulted with all customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of 15 contract pet sitters dedicated to achieving company goals.
- Mentored staff on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by all team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Pharmaceutical Sales Representative
Tap Pharmaceuticals
08.2001 - 07.2004
- Ranked #3 in "Second to Market" Sales Volume ($57,702) First year in territory
- District Percentage to Goal Average (107.35%) in a highly competitive market
- Surpassed physician, territory, hospital sales quota and bonus each QTR in respect to the Region and National Ranking #1 in Region.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
Bachelor of Science - Business Administration
David N. Myers College, McDonald School Business
Cleveland, OH06.2000
Skills
- Customer Engagement
- Sales Strategies
- Product Promotions
- Account development
- Territory Management
- Leads Prospecting
- Customer Relationship Management
- Goal-Oriented
Affiliations
- Arizona Animal Welfare League, Surgery and Recovery 5 years to present
- Arizonans for Children, Visitation Supervisor 1 year to present
Additional Information
I have loved animals of all kinds my entire life. My husband and I have always adopted innocent shelter pets that needed a forever home. We have two pups and two kitties. We love and enjoy them as our family members.
After we left Cleveland and moved to the Scottsdale/Phoenix area, I put all my animal passion into starting a very successful pet sitting business called My Pet Nannie. I was responsible for all aspects of starting and growing my business, interviewing excellent pet sitting candidates, training them and prospecting for new business customers every day. Being that customers were trusting us to take the very best care of their precious pets, we had to be sure to do everything right 100% of the time. The business became very successful and was purchased in 2013.
Five years ago, I began volunteering at the AAWL, Arizona's oldest and largest no-kill animal shelter. I began volunteering in the surgical/recovery clinic of the shelter and have consistently worked 2-3 days per week. Everyday is different and I adapt to about 40 surgical procedures/recoveries each day I volunteer.
My step daughter has worked for Patterson Dental for approximately seven years. She has told me about the Veterinarian division of the company. I happily learned of the opening for Phoenix, AZ and am thrilled to apply.
I have also been in the Pharmaceutical Industry, as a Sales Representative and worked very hard to earn the trust of my physicians and healthcare providers. In my entire sales career I have always believed in doing everything I can to help them achieve their goals so I in turn would achieve my goals.
My step daughter has worked for Patterson Dental for approximately seven years. She has told me about the Veterinarian division of the company. I happily learned of the opening for Phoenix, AZ and I am very excited to apply.
My other hobbies are home design, reading non-fiction and political science.
Timeline
My Pet Nannie, PNP, LLC.
Self-employed
02.2009 - 10.2013
Pharmaceutical Sales Representative
Tap Pharmaceuticals
08.2001 - 07.2004
Bachelor of Science - Business Administration
David N. Myers College, McDonald School Business
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