SANDY GILLOOLY
Tacoma,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Patient Access Tech
Multicare - Good Samaritan
03.2022 - Current
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
- Greeted and assisted patients with check-in procedures.
- Schedule walk-in appointments
- Verify patient demographics
- Enhanced hospital revenue by accurately verifying insurance information and collecting payments for services rendered.
- Train new staff/ cross train ER staff in our Main Admitting department
- Responsible for ordering supplies
- Good Samaritan Cashier - handle hospital department deposits, Patient Access deposits, order change
Warehouse Associate
Amazon
09.2020 - 04.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
Sales Associate - Seasonal
H&M
09.2018 - 06.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Back Office Staff
Anchor Physical Therapy
06.2017 - 08.2017
- Provided professional services and support in a dynamic work environment.
- Supply ordering
- Stocking supplies
- Electrode and Hydrocollater care
- Front office help as needed
Receptionist
State Farm - Karen Jameson
09.2014 - 10.2015
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Sorted, received, and distributed mail correspondence between personnel.
- Resolved customer problems and complaints.
- Scheduled office meetings and client appointments for staff teams.
Education
Tacoma Community College - Current
Tacoma, WAPierce College
06.2019
HS Diploma -
Challenger High School
06.2011
Skills
- Microsoft Office
- Money Handling
- Healthcare Systems
- Multitasking and Organization
- Insurance verifying
- Patient Registration
- Strong Organization
- Administrative and Office Support
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Tech
Multicare - Good Samaritan
03.2022 - Current
Warehouse Associate
Amazon
09.2020 - 04.2021
Sales Associate - Seasonal
H&M
09.2018 - 06.2019
Back Office Staff
Anchor Physical Therapy
06.2017 - 08.2017
Receptionist
State Farm - Karen Jameson
09.2014 - 10.2015
Tacoma Community College - Current
Pierce College
HS Diploma -
Challenger High School
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